How to get access to owners manual?

Hi Pam,
I have a Howard Miller Grandfather clock and the pendulum swings very slowly and from far left to far right travels only about three inches at best. It doesn't need to move any more than that to make the "Verge" move the "Escape Wheel" to rotate the gears to keep the hands moving at the correct tick.
Howard Miller Grandfather Clock

If the clock has a real clockspring mechanism ( with dozens of visible gears), then the problem is likely it needs to be cleaned.and adjusted.

Try this link
http://www.howardmiller.com/product_manuals_warranties
and this one
http://store.howardmiller.com/wcsstore/HowardMillerPublicSite/Attachment/496990_r4_Quartz_Wall_Mantel.pdf

If you have the patience, you could try the following.
Set the pendulum in motion - this will slowly wind down the mainspring. The clock will probably stop after a few seconds. Set the pendulum swinging again as necessary, and if you're lucky the period that it ticks for will increase each time.
You will need to be patient and persevere - what you are doing is very gently releasing the tension on the mainspring.
This is not guaranteed to resolve the problem, but it won't harm the clock or your bank balance to try. Failing that, there is a mechanical fault that is causing it not to wind and you are strongly advised to place it in the hands of a reputable and competent clock repairer.

I assume you have looked on the Internet to find the manual. Even with all the trillions of things you can find, probably no one has uploaded that manual yet. I had a clock shop for over 30 years. Most grandfather calendar dials can be set by using a NEW pencil eraser. Try to use it near the center of the dial, not on the outside edge. Move the dial clockwise. I suggest a new pencil eraser because a used one can leave smudges on the dial.

Everybody should know that the coaster clocks discussed here run on batteries. The timing mechanisms, the chimes as well as the pendulum all are powered by a battery. Changing the speed of the pendulum is impossible because there is no adjustment. Besides, it wouldn't matter anyway. The pendulum has now affect on the clock's ability to keep accurate time. It is purely aesthetic. This is a pretty cool looking clock and even has weights, but those are also purely aesthetic and do not move the way a classic grandfather clock weight would move. The moments with these clocks are not designed to be worked on. These clocks are relatively inexpensive (approximately $300) but do add a nice look to your home. Grandfather clocks snobs would say though; this is not a true timepiece. They're right... Sorry.

We would like to talk you through this problem.

If you want to call, My number is on my profile.

I am available afternoon Feb 25 you are welcome to call.

R/
David

http://antiqueclock.clockstop.com/

Go to their web site "www.howardmiller.com/" and at the bottom of the page there is a menu.

At the bottom of the second column, click on "product manuals" and choose the one that suits your clock.

Just taking a stab that someone replaced the suspension spring with one that is too long, and beyond the pendulum adjustment.

On mine, the center one (@the 6 position) is the one that keeps the pendulum swinging. It is the one that lengthens the most during the week and if I forget to wind it, that pendulum is all the way down when the clock stops.