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Anonymous Posted on May 09, 2014

Do I need a new pen? the leappad does not engage when touching the go button

It just keeps saying please make sure your book is sitting correctly. Please touch the go button

4 Related Answers

Anonymous

  • 2 Answers
  • Posted on Jun 05, 2009

SOURCE: The pen is not working

I think this is the same problem I had as well as ramongough who has a previous posting. I saw the reply to his from nicksdad and I did what he said and it worked. I suggest you try it. Here is the reply:

Remove the game cartridge, while holding down the button with the "?" turn the unit on. Then the screen should tell you to press the "A" to calibrate the stylus. Finish the calibration by touching the crosshair when it appears. After I did this everything was fine. Good luck .

Worked for me too. Best of luck,

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Anonymous

  • 3 Answers
  • Posted on Jan 31, 2010

SOURCE: My Leapster 2 comes on, shows the name on screen

Answer
I had the same problem and here is the answer I found at leapfrog.com which fixed my daughter’s disney princess leapster 2’s problem. Good luck!
If your Leapster2 does not respond to the stylus pen, it needs to be calibrated. Calibrating the Leapster2 is easy:
1) Ensure that a cartridge is not inserted
2) Hold down the Hint (?) button while turning the unit on. Continue to hold the Hint button down until the LEAPSTER menu appears.
3) When the LEAPSTER menu screen appears, press the A button
4) Touch each of the crosshairs that appear with the stylus
5) Restart unit

Anonymous

  • 1 Answer
  • Posted on Jan 26, 2011

SOURCE: Pen comes on, and there's

I have the same problem and am trying to get a hold of them for the problem to be fixed. They keep telling me to clean the lense, or re download the books. The laser light won't even turn on. I can listen to the books just fine!!

Anonymous

  • 1 Answer
  • Posted on Oct 22, 2011

SOURCE: It was working fine untill today now when i touch

have you had any luck with a solution I have the same problem, [email protected]

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Sounds like a stuck pen button or the pen wire is pinched (look in the battery door at the pen wire).
Although it very well could be something (spilled) in the power button.
Don't take it apart too far.. once the membrane on the touch screen is disturbed or taken apart, it'll never work right again!
For a whole replacement leapPad, try a thrift store. I see them all the time, all models, under $20, sometimes under $5. (I have a 4 year old son and he destroys everything!)
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When my child tries to use the pen to choose anything it is no longer working.

They recommend that you try cleaning the pen. Unplug the stylus pen and wipe both the plug and the jack with a dry cotton swab. On most LeapPad systems you can remove the pen via the battery compartment.

If the pen still does not work you can order a replacement stylus pen for $5, which covers shipping and handling.
Simply call Consumer Services at 1-800-701-5327, and order a new pen.

Hope this helps. Please let me know if I can help you with anything else.
JimmyC
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Leapster can't read input

You need calibration
Touch Screen Calibration is as:
1.) Ensure that a cartridge is NOT inserted.
2.) Hold down the Hint (’?') button while turning the unit on.
3.) When the LEAPSTER menu screen appears, press the ‘A’ button.
4.) Touch each of the crosshairs that appear with the stylus.
5.) Restart the unit.
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Leapfrog LeapPad Learning system - The wire the leappad to the pen seems to be broken inside. Is there any way of getting this repaired or do I have to buy a new leap pad altogether.

You can buy replacement pens online and it's really easy to replace. Just unscrew the panel where the pen cable enters the unit. I think there are two more screws holding down the pen once inside. I've don't it with my kid's LeapPad. I transplanted a pen from a faulty pad but have seen replacement pens online.

Just Google "LeapPad pen" and you will find many links to replacement pens. Amazon carries them as well as Walmart. Check Toys 'R Us if you have one locally.
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