SanDisk Sansa e200 MP3 Player Logo
Posted on Jun 22, 2009

My sansa e200 is frozen

My mp3 player won't switch on, everytime i do it freezes on to a black screen, i've tried taking the battery out but it still wont work

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  • Contributor 8 Answers
  • Posted on Jun 22, 2009
Anonymous
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Joined: Jun 22, 2009
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This could mean the screen is burnt out not that it completely broken or that its not turning on.

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The screen is dim and goes black everytime i touch the wheel

Here is the link to the user manual - in the Settings Menu, there is a way to change the frequency with which it dims:
http://www.sandisk.com/Assets/File/pdf/guides/e200/e200_userguide_en.pdf
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Frozen sansa at refresh database

This is from the Sansa Website at http://www.sansa.com/support/sansa_e200/faqs

My e200 freezes on the “Refreshing Database” screen
STEP 1 – Reset the device
  1. Press the Power button and hold it for approximately 10 seconds.
  2. Release the Power button once the device is powered down.
  3. Turn the device back on.
STEP 2 – Download and Install the Sansa Firmware Updater

I this helps please dont forget to rate my answer.
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My sansa e250 gets frozen

These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + (REC button for Sansa e200 series) button, and reconnect the player to the computer while holding the volume + (REC button for Sansa e200 series) button in. Keep holding the volume + (REC button for Sansa e200 series) button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor
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Unrecognized devise and black screen

Change the USB cable Max problem is there in Cable Only

Tanx
Take Care
Bye
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Sansa mp3

I read in your forum to take the battrey out and put it back in and it worked
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Frozen sansa

1-866-726-3475 Sandisk Customer Support

www.sandisk.com

click on support at the top; click on MP3 players,
find your Sansa and click on it there’s a lot of info

You might want to restore to factory settings. Only problem, you will loose all the music etc in your Sansa, but it should work. First back up the media on your Sansa to your hard drive, flash drive or SD card so you can reload it more easily.
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Sansa m250 is frozen on initializing screen

my e200 does that im sooo pissed it just stays on the screen turns blue than goes back to home screen. i let the batteries run out and the same thing still happens!!
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