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"Performing a hard reset on your Kindle Fire may resolve intermittent issues like a frozen screen, battery issues or trouble downloading content to your Kindle Fire. Allow your Kindle Fire to charge for approximately 30 minutes, then try the following steps.
To perform a hard reset on your Kindle Fire, press and hold the power button for 20 seconds and then release. After the device has completely turned off, press the power button to restart your Kindle Fire.
If your Kindle Fire is still unresponsive, try charging your Kindle Fire before trying to reset the device again. Hope this helps, good luck.
Many issues with your Kindle Touch, such as a frozen screen or issues with downloading content, can be solved by restarting your device.
1.Press and hold the Power button for a full 40 seconds.
After the first 6 to 8 seconds, the screen will go blank, which is normal. Continue holding the Power button.
2.After the 40 seconds, release the Power button.
The charge indicator light will turn on after a few seconds.
Patricia, Using the power switch, you can forcibly reset your Kindle device. This reset will shut down the Kindle without accessing the shutdown command from within the Kindle's operating system, a particularly useful tool when dealing with a frozen Kindle. To initiate a hard shutdown, Kindle disconnect from its charger, slide and hold the power switch for about 20 seconds. This will force the Kindle to shut down, now it can be restarted normally.
Check links below for charging problems. "I hope this helped you out, if so let me know by pressing the helpful button. Check out some of my other posts if you need more tips and info." Reset Kindle Fire When it Won Turn on or Charge
Did you forget the password used to unlock your Kindle? If so, you'll need to reset the device to gain access. By resetting, your Kindle will be restored to factory defaults, which means your registration information and content will be removed, and all settings will return to the defaults.
To reset a Kindle Fire 1st Generation:
1. From the lock screen, slide the Unlock Bar from right to left
2. Use the keypad to enter characters into the password/PIN field four times
3. You'll be prompted to reset your Kindle Fire. Tap "Ok reset"
To reset all other Kindle Fire models:
1. From the lock screen, slide the Unlock Bar from right to left
2. Use the keypad to enter characters into the password/PIN field five times.
3. When prompted to reset your Kindle Fire, tap "Reset"
To reset a Kindle 2nd Generation, Kindle Keyboard, or Kindle DX:
1. Slide and release the power switch to turn on the device or exit sleep mode
2. Enter "resetmykindle" in the password field and press the enter key on the key pad
3. Wait several minutes while your Kindle restarts
To reset a Kindle (5-way controller):
1. Press and release the power button to turn on the device or exit sleep mode
2. Select the keyboard key once on the password screen and enter "resetmykindle" in the password field, then select "Enter"
To reset a Kindle Touch or Kindle Paperwhite:
1. Press and release the power button to turn on the device or exit sleep mode
2. Tap the password field to bring up the onscreen keyboard
3. Enter "111222777" and select "OK"
If you don't remember your Parental Controls password, you can deregister your device instead of resetting, as long as you're connected to a wireless network. You'll need to redownload your content, but items that were transferred via USB will be kept. Here's what to do:
1. Visit the Manage Your Content and Devices (www.amazon.com/manageyourkindle) page on your computer
2. Select the "Manage Your Devices" link
3. Select "Deregister" to deregister your device from your account
Sync your Kindle, then register again.
If you need help with your Wi-Fi password, please contact your Internet Service Provider or router manufacturer.
Did you forget the password used to unlock your Kindle? If so, you'll need to reset the device to gain access. By resetting, your Kindle will be restored to factory defaults, which means your registration information and content will be removed, and all settings will return to the defaults.
To reset a Kindle Fire 1st Generation:
1. From the lock screen, slide the Unlock Bar from right to left
2. Use the keypad to enter characters into the password/PIN field four times
3. You'll be prompted to reset your Kindle Fire. Tap "Ok reset"
To reset all other Kindle Fire models:
1. From the lock screen, slide the Unlock Bar from right to left
2. Use the keypad to enter characters into the password/PIN field five times.
3. When prompted to reset your Kindle Fire, tap "Reset"
To reset a Kindle 2nd Generation, Kindle Keyboard, or Kindle DX:
1. Slide and release the power switch to turn on the device or exit sleep mode
2. Enter "resetmykindle" in the password field and press the enter key on the key pad
3. Wait several minutes while your Kindle restarts
To reset a Kindle (5-way controller):
1. Press and release the power button to turn on the device or exit sleep mode
2. Select the keyboard key once on the password screen and enter "resetmykindle" in the password field, then select "Enter"
To reset a Kindle Touch or Kindle Paperwhite:
1. Press and release the power button to turn on the device or exit sleep mode
2. Tap the password field to bring up the onscreen keyboard
3. Enter "111222777" and select "OK"
If you don't remember your Parental Controls password, you can deregister your device instead of resetting, as long as you're connected to a wireless network. You'll need to redownload your content, but items that were transferred via USB will be kept. Here's what to do:
1. Visit the Manage Your Content and Devices (www.amazon.com/manageyourkindle) page on your computer
2. Select the "Manage Your Devices" link
3. Select "Deregister" to deregister your device from your account
Sync your Kindle, then register again.
If you need help with your Wi-Fi password, please contact your Internet Service Provider or router manufacturer.
Plug in your Kindle to your PC. Watch the "Kindle screen" come on, then unlock (slide unlock bar) the main window to see a notice showing your plugged in. Wait until you see the window open on your PC for the options window then click on "view files" option. When all files show on your PC screen from the Kindle, then click on "pictures" folder to open. Copy and past your pictures from your PC into this folder. You can also copy mp4 videos into your videos folder to watch movies on Kindle Fire HD and the same with your mp3 files into the music folder. Hope this works.
If you can't remember your lock screen password or PIN, you will need to reset your Kindle Fire.
Important: Resetting your Kindle Fire will remove your personal information (including your lock screen password or PIN), Amazon account information, and downloaded content and apps. Any content you purchased from Amazon is automatically saved to the Cloud. You can download that content when you register your Kindle Fire to your account again.
From the lock screen, slide the Unlock Bar from right to left.
Enter characters into the prompt ten times. You will receive several warning messages. Dismiss the warning messages, and continue entering characters into the prompt.
After you've entered the incorrect password or PIN ten times, your Kindle Fire will reset.
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