The print job is in the queue. It won't cancel. The printer itself won't delete. I have tried reinstalling using the disc. I have tried adding a new printer and deleting the old. The printer will print test pages after I have shut down the computer. What should I try next?
If you have a print job stuck go in and hit cancel job. If it stays even after a few min right click "my computer" on your desktop and hit "manage" go to "services and applications" click "services" find the print spooler option and right click it and stop the service. Once stoped right click it again and start it. This should clear anything stuck in print queue trying to delete
Shut down ur computer then unplug ur printer thenplug it again and start the computer and reinstall the drivers agian and even now if u want our technician support contact us at http://tinyurl.com/mtgjzz
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