RIM BlackBerry Bold 9000 Smartphone Logo

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Posted on Jun 22, 2009

By Blackberry Bold will not ring.

I checked the volume and profile settings to confirm they are on ring, but it will not sound when a call, email, or text message comes in. I know they speaker works because I can play my MP3s on it. It was working at one time, but now nothing. I took the battery out, but nothing changed.

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  • Posted on Jun 25, 2009
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Did you go into the advanced settings for whichever profile you have it on?

If instead of chosing a profile you go to the bottom of the list and choose advanced it allows you to make sure that the individual settings haven't been changed within that profile.

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0helpful
1answer

Ringer is marked as off on my blackberry bold 9700 and i have no sound

Hi,Sound profiles define how your BlackBerry device alerts you of phone calls, messages, reminders, and browser content.

Your device has a Normal sound profile and six other preloaded sound profiles: Loud, Medium, Vibrate Only, Silent, Phone Calls Only, and All Alerts Off.

By default, some of the settings in the preloaded sound profiles are based on the settings in the Normal sound profile. For example, when you change the ring tone in the Normal sound profile, the ring tone in the Loud, Medium, and Phone Calls Only sound profiles is automatically updated. If you do not want specific settings for a preloaded sound profile to update automatically when you change the corresponding setting in the Normal profile, you can manually change the settings in that preloaded sound profile.

You can create custom sound profiles. When you assign a custom ring tone to a contact, the ring tone is always active and does not change when you switch sound profiles unless you switch to the All Alerts Off sound profile. Call and message notifications for your contacts might be audible even if you switch your sound profile to Silent or Vibrate Only.

You can change, rename, and delete most preloaded sound profiles. You cannot delete the Vibrate Only sound profile and you cannot change, rename or delete the All Alerts Off sound profiles. You can change the Normal sound profile, but you cannot rename or delete it because some of the settings in the other preloaded sound profiles are based on the settings in the Normal sound profile.


Sound profiles define how your BlackBerry® device alerts you of phone calls, messages, reminders, and browser content.

Your device has a Normal sound profile and six other preloaded sound profiles: Loud, Medium, Vibrate Only, Silent, Phone Calls Only, and All Alerts Off.

By default, some of the settings in the preloaded sound profiles are based on the settings in the Normal sound profile. For example, when you change the ring tone in the Normal sound profile, the ring tone in the Loud, Medium, and Phone Calls Only sound profiles is automatically updated. If you do not want specific settings for a preloaded sound profile to update automatically when you change the corresponding setting in the Normal profile, you can manually change the settings in that preloaded sound profile.

You can create custom sound profiles. When you assign a custom ring tone to a contact, the ring tone is always active and does not change when you switch sound profiles unless you switch to the All Alerts Off sound profile. Call and message notifications for your contacts might be audible even if you switch your sound profile to Silent or Vibrate Only.

You can change, rename, and delete most preloaded sound profiles. You cannot delete the Vibrate Only sound profile and you cannot change, rename or delete the All Alerts Off sound profiles. You can change the Normal sound profile, but you cannot rename or delete it because some of the settings in the other preloaded sound profiles are based on the settings in the Normal sound profile.


Change a sound profile

If you change a setting in a preloaded sound profile that is based on the Normal sound profile, that change will override the corresponding Normal sound profile setting in the preloaded sound profile.

1. On the Home screen, click the Sounds icon.
2. Perform one of the following actions:
* To change the active sound profile, click Set Ring Tones/Alerts.
* To change a custom or preloaded sound profile, click Edit Profiles. Click a profile.
3. Click the application or item that you want to change.
4. Change the notification information.
5. Press the Menu key.
6. Click Save.
7. Press the Menu key.
8. Click Save.


Hope that helped...
1helpful
1answer

Hi how can i increase volume on my blackberry 9000. Even on high volume setting there is no ringtone sometimes

Hi there

On your Blackberry menu, there's an icon that resembles a person's head that represents profiles. In the profiles menu, you can select the volume for the notifications you receive when messages or calls come in. Choose "Loud" to hear all notifications at an equal volume, equivalent to the maximum output possible.

Some ring tones just remain less audible than others even when they're set to maximum volume. If you've tried increasing the volume of your notifications but still can't hear the ringer sometimes, try downloading a custom ringtone from the Blackberry App Store.

When selecting a custom ringtone, choose something distinctive and hard to ignore. When previewing the tone, determine whether it seems louder or easier to hear than your existing tone. Download more than one tone and experiment throughout the day.

After you've downloaded custom ringtones, set your phone to use these ringers by going into the applicable notification profile. Select "Show Tunes" and open the media folder where you've chosen to save your downloaded tones. Select the ringer you want and click "Set as Phone Tune."
0helpful
2answers

The volume is down when it rings and i cant hear it

On the right side there is a volume rocker you can use to adjust the volume. If that doesn't work you can change your profile settings

Go to the profile select menu, select Advanced and change the volume setting.
1helpful
1answer

CAN'T HEAR MY PHONE RING WHEN SOMEONE CALLS ME I HAVE TO PUT THE PROFILE ON VIBRATE

Each of your profiles can be set to different ring tones and different volumes, so whatever profile you have your phone set to, make sure you have it on a ring tone you can hear, and make sure the volume is turned up. Let me know if this doesn't work.
1helpful
1answer

My ringtone volume sounds too low for a blackberry 9000

Change the profile settings

Highlight the profile select menu-->

Select Advanced and change the volume sounds as desired
6helpful
2answers

My ringing volume is very low i have tried advanced profiles and put all setting on high however its still very low i can hardly hear it.

I have the same issue. It is a manufacturing fault. The fix with mine was to fold up a gum wrapper and place it over the camera flash, and re-fit the back cover. It may take some fiddling around as too much pressure will cause it to go low in volume again. another solution would be to place a dab of glue around the camera flash and let it dry before replacing the back cover. In the end, you just want to applie a slight pressure to the camera lens / flash area. Hope this helps
3helpful
1answer

Volume problems

Go to your "Options" (Spanner icon)
Go to Profiles (ring tones)
Enter on Normal
Go to Ring Tone
Volume and with your track ball set to your preference

0helpful
2answers

Low custom (individual) ring volume

This is not a B/B fault, unfortunatley the person who recorded the ringtone has recorded it at a low level, import into a wave/mp3 studio program and alter the recorded levels.

That is if you have tried the following:

Select Speaker Icon on the front screen of your 8100 (top right) press pearl in, scroll down to advanced, select the current profile (this is defaulted to Normal). Scroll to Phone and press pearl in.

Change Volume to High, if it's already on high, try the option above.

Gadget
6helpful
3answers

Bold 9000 ring and alert volume way too low, regardless of settings

Some of the ringtones in the Bold don't seem to be suited for "loud" profiles.
Try to edit your settings for the ringtone, making sure you pay attention to the correct settings.
To edit your ring settings
-go to your "profiles" screen -roll the ball to the bottom and select "advanced" -highlight the profile you want to edit -use your BB button to select "edit"
-choose the "phone" application -choose the setting you would like to edit (in holster or out of holster) -choose your volume setting from here.
This should solve your problem
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