Whew! This may or may not be the Image Runner IR1024. The Cannon support page will not accept c1024 as an identifier. And, as I inspect a service manual for an IR1024, I do not find E000015 as an error code. Even a general search for just the error code does not turn up anything significant. Alas, that leads to me offering only:
1 (800) 652-2666, Cannon support. Maybe the additional information you may have in hand would allow you to find the printer on the support page:
https://www.usa.canon.com/internet/portal/us/home/support
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