3Com NBX 3102 IP Phone Logo

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Anonymous Posted on May 05, 2014

NBX changes 3102 to basic phone - 3Com NBX 3102 IP Phone

2 Related Answers

NBX_Tech

NBX_Tech

  • 58 Answers
  • Posted on Jul 26, 2010

SOURCE: When someone call 3Com NBX 3102 IP Phone we cannot hear

If the phones are only 6-8 months old you should be calling 3Com. those phones have a 1 year warranty and once you register them they will help you troubleshoot and replace them if needed. Can you provide more detail? Do you have any network issues while this is happening? Does speakerphone work but the handset doesn't?

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NBX_Tech

NBX_Tech

  • 58 Answers
  • Posted on Jul 27, 2010

SOURCE: cant connect additional 3102 to

3102 phones require group 2 licenses purchased from an authorized NBX reseller. if you don't have enough the system will not allow the phone to be discovered. You can check this unler the licenses tab while logged into the phone system as administrator.

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Related Questions:

0helpful
1answer

Default gateway

Depending on the mode the phone is in, it may be only a layer 2 device - meaning it just broadcasts at layer 2 to find the NBX and once discovered, uses layer 2 for all communication.
0helpful
1answer

Reset 3com 3102

Hi Chirag,

On the web interface, use
1 Click System Maintenance > Purge Data.
2 Click Purge Database
This ll do fact reset.

HTH
-Karthik.
0helpful
1answer

What's the number for customer service for 3com

3Com was purchased by HP and has discontinued the NBX product line and support. They have also as of September 31, 2013 stopped selling licenses. Some resellers are still able to get them but I'm sure that will stop soon enough. The NBX tech support number I had was for tech support is now a prize hotline number.
0helpful
1answer

How do I change the time?

I'm pretty sure that's set at the server level so that all the phones are synced, not at the phone itself.
0helpful
1answer

When someone call 3Com NBX 3102 IP Phone we cannot hear them talking, but they can hear us. I tried it on three 3Com systems and same thing happens. We get problems like these often and we are just...

If the phones are only 6-8 months old you should be calling 3Com. those phones have a 1 year warranty and once you register them they will help you troubleshoot and replace them if needed. Can you provide more detail? Do you have any network issues while this is happening? Does speakerphone work but the handset doesn't?
0helpful
1answer

Cant connect additional 3102 to nbx. Please help!

3102 phones require group 2 licenses purchased from an authorized NBX reseller. if you don't have enough the system will not allow the phone to be discovered. You can check this unler the licenses tab while logged into the phone system as administrator.
1helpful
1answer
0helpful
1answer

3com NBX phone number of rings setting problem.

Delete the MAc Address from the system and delete the user account. Re add the phone.
0helpful
1answer

NBX 3102 Headset jack stops working

You should be using a plantronics a-10 interface cable if you are using hardwire headsets. get rid of the m-20 amplifiers. I support 280 of these phones and the best solution is to replace the phone. Power cycling the phone will help for a while but the problem will come back.
0helpful
2answers

Roll back phone software

The phone is in a continuous because it is trying to connect to the NBX. You need to make sure it is on the same network as the NBX. Also, within the NBX you need to make sure Auto-Discovery is enabled. You also need to check how many group 2 licenses you have, as this phone requires one to run on the NBX.
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