Question about Vtech 5.8GHz Cordless Phone with Digital Answering System

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My Vtech phone answering machine no longer records incoming messages on its base. Help

On the abbreviated Quick Start Guide for CS6428-2/Cs6429/Cs6429-2 (and /3, /4, and/5). Please help. I don't want to go and buy a new phone.....

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From the sound of it it I think its either: your mailbox is full or the feature has been turn off accidentally.

Vtech's support recommend the following (I've removed things like 'make sure its plugged in' and 'is your answering system is turned on' etc..)

1 Some answering systems have an announce only option, which plays your greeting but won't record messages. Make sure your system is set to record messages.

2 Your answering system's message capacity may be full. You must erase old messages to make room for new ones.

3 If you have voicemail service in addition to your answering system, your caller's message may be going into voicemail before your answering system picks up the call. Program your voicemail to pick up at least 2 rings after your answering system is set to answer the call.

Posted on May 05, 2014

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6 Suggested Answers

6ya6ya

6ya staff

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SOURCE:

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Posted on Jan 02, 2017

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Anonymous

  • 65 Answers

SOURCE: voice mail i6725 vtech phone

ACCORDING TO THE MODEL NUMBER THIS PHONE DOES NOT HAVE AN ANSWERING DEVICE. IF YOU HAVE VOICEMAIL - YOU MUST HAVE THE PHONE COMPANY'S SERVICE FOR VOICE MAIL. IF YOU HAVE A STUTTERED DIALTONE WHEN YOU HAVE MESSAGES THEN IT PROBABLY COMES FROM YOUR TELEPHONE COMPANY. CALL THE PHONE COMPANY AND ASK FOR INSTRUCTIONS TO CHANGE THE GREETING ON VOICEMAIL.

Posted on Jan 29, 2008

Anonymous

  • 1 Answer

SOURCE: answer machine

I need a instruction book for 5.8GHz i6772 phone

Posted on Sep 16, 2008

Anonymous

  • 1 Answer

SOURCE: vtech A5874 answering machine not working & letter A shows.

Somehow the answering machine was clicked off, but the announcement was on. Therefore I could not receive messages, but my recording was still on as if I was receiving incoming messages. I just played with the various on/off switches till it worked. For me, just plain luck.

Posted on Oct 01, 2008

AndrewWro

  • 32 Answers

SOURCE: Vtech ia5874

You have the answering machine set to announce only.

Press the menu button repeatedly until you hear the phone say "set announce only" Press the change button twice The first time tells you the current setting which is "on" the second time turns it off.

Posted on Oct 02, 2008

Anonymous

  • 1 Answer

SOURCE: vtech w/answering maching does not allow outgoing calls or record

unplugging the unit from the power source and waiting 30seconds seems to be the answer. the answering machine is working and i can call out again.
thanks you to everyone who posted that answer in different parts of FixYa.

Posted on Jan 31, 2009

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Related Questions:

1 Answer

The phone does not record incoming messages. Do I have to subscribe to the phone company's answering sevice in order to get incoming messages?


That depends. Some VTech phones include answering machines, others do not. Without knowing the model number of your machine, I can't tell you which.

If you need a manual, you can find it by entering the model of your phone into the search box at
http://www.vtechphones.com/vtechphones/index.cfm/support/general/manuals/

Mar 23, 2011 | Vtech DECT 6.0 Digital Cordless Phone

1 Answer

We have a 5.8 ghz vtech phone with answering machine. where the clock display is - there is an A. what does that mean?


That means your system is set to "announce" mode, where it plays an outgoing announcement but does not record any incoming messages. The alternative is "record" mode, which plays an outgoing message and then records the incoming message.
Since you didn't specify the model of your VTech system, I can only direct you to enter it into the search box here and download a copy of the manual.

Dec 26, 2010 | Vtech Lands Phones

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How do I record a message on my VTech cordless phone (CS6114 DECT 6.0) for incoming calls?


The CS6114 isn't an answering machine. If you have a separate answering machine connected to your phone line, consult its documentation. If you subscribe to a voicemail system offered by your phone company, contact them for information and help.

Dec 08, 2010 | Vtech 2460 Answering Machine

1 Answer

I have a 5.8 vtech cordless phone and answering machine combo. The answering machine has a Ain the screen and doesn't record incoming messages.


Your machine is set to the announce mode, where it plays an outgoing announcement but does not record incoming messages. You want to switch it to the record mode. Since you declined to specify the model of your VTech system I can't tell you exactly how to do that. I can direct you to enter the model number into the search box here to download a copy of the manual.

Nov 12, 2010 | Vtech Lands Phones

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I have a model IA5863 digital phone with


Here's the pdf file link for the
IA5863 Quick Start Guide

http://www.vtechphones.com/docMgt/public/art/49395/ia5863_QSG.pdf


Record the greeting message and try again.


Good luck.

Jul 23, 2009 | Vtech iA5864 - - Phone

1 Answer

Vtech w/answering maching does not allow outgoing calls or record


unplugging the unit from the power source and waiting 30seconds seems to be the answer. the answering machine is working and i can call out again.
thanks you to everyone who posted that answer in different parts of FixYa.

Jan 31, 2009 | Vtech 5.8GHz Cordless Phone with Digital...

1 Answer

Answering machine has an "a" and will not record incoming phone calls when we are not at home.


Your machine is set to the announce mode, where it plays an outgoing announcement but does not record incoming messages. You want to switch it to the record mode. Since you declined to specify the model of your VTech system I can't tell you exactly how to do that. I can direct you to enter the model number into the search box here to download a copy of the manual.

Jan 23, 2009 | Vtech DECT 6.0 Cordless Phone with Digital...

1 Answer

Help to record a message on my vtech answering machine.


The VTech 2460 is pretty much the same telephone as the AT&T 2455. Here is a link to the AT&T 2455's User's Guide:

http://telephones.att.com/docMgt/public/art/179/2455_manual.pdf

Information about the answering machine operation begins on page 23/36.

Dec 21, 2008 | Vtech 2460 Answering Machine

1 Answer

Vtech A5874 answering machine not working & letter A shows.


Somehow the answering machine was clicked off, but the announcement was on. Therefore I could not receive messages, but my recording was still on as if I was receiving incoming messages. I just played with the various on/off switches till it worked. For me, just plain luck.

Sep 28, 2008 | Vtech i6772 Trio Cordless Phone

4 Answers

Answer machine


I HAVE A VTECH PHONE AND LOST POWER TO IT. AND I'M TRYING TO SET THE ANSWERING MACHINE UP, I CAN'T FIND THE INSTRUCTION BOOKLET AND I CAN'T FIND IT ON THE INTERNET. I HAVE A 5.8GHZ VTECH MODEL IA5874 VTC-IA5874-R. I KEEP GETTING THE LETTER (A) ON THE BASE PHONE AND IT WILL NOT RECORD ANY MESSAGES THAT ARE LEFT. I DID WHAT THE MENU SAID TO DO BUT STILL WONT RECORD ANY MESSAGES, NEED HELP TO WHERE I CAN FIND THE INSTRUCTION BOOK OR HOW TO FIX IT. THANK YOU

Oct 15, 2007 | Vtech 5.8GHz Cordless Phone with Digital...

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