You might still be under warranty. If so follow the instructions on the box.
If you do not have a warranty, try a different outlet in your house. If this doesn't work, look up your model number and then battery on eBay and Amazon.
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your battery voltage is dropping straight off the charger - batteries are not holding charge & need replacing. You can have your batteries load tested at the battery shop to confirm. There are guides to battery replacement and trouble shooting here http://www.razorama.com/razor-installation-guides.html
Razor E100 batteries are easily replaced & there are guides on how to this on razor.com, genuine Razor batteries are available at most good Razor product stockists.
Make sure battery is freshly charged and is holding the charge would have to test battery with multi metre. If its holding its power then first i would go to the switch that you use to make the motor go.
It is doubtful that the battery is bad because they dont normally go bad suddenly. Usually, they will degrade slowly and hold a charge less and less before they stop working.
It sounds like you may have a loose connection somewhere. Check the leads from the circuit board to the moto and also the tabs that connect the battery to the circuit board. These sometimes break.
Hello, typically when you charge a new electric shaver for the first time, it can take up to 10-12 hours for the batteries to get a full charge. Even then, it will take several charge - discharge cycles before the batteries are able to accept and hold a true, full charge.
With any battery appliance or tool, it is best to use the item until it is fully discharged or stops working and then allow the item to cool down for at least 30 minutes before recharging the battery device. If you follow that recommendation, you'll get a longer working life out of the batteries before they need to be replaced.
You can give the above a try and see if that helps get the shaver to take a full charge and go from there.
steps...
1) check by using another charger...if it gets charged then change ur charger..
2)if its not getting charge then replace the battery and then try charging...if its again not working then battery problem..change it
3)if the battery s in proper condition then the problem s with the phone charging socket..change it for cost!!!!!!!!
Are the batteries really gettin a full charge or is your charger faulty. If you can borrow a voltage meter you can see what your battery is putting out and check the charger (plugged in) to test how much voltage it is putting out. If the Razor is 12 volt you can hook up a car/motorcycle charger to pump up those batteries. I don't think your batts are not holding a charge, i think they're not gettin a charge....good luck to you...Tim
We had the same problem that I found to have a very simple fix. It seems all that needed to be done was hold in the reset button a few seconds while the battery charger was plugged in and the light on the charger turned to red and the battery charged again. Seems like too easy of a fix but it worked for my kids scooter.
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