Clear memory hp c6380 - HP Photosmart C6380 All-In-One InkJet Printer

I would double check to see if the black ink cartridge has the clear tape on the nozzle from the factory. I've done this inadvertantly before.

Hi,

I could provide you with written instructions to clear paper jam, however i thought it would be good to provide you with a link to solve it for better understanding.

Click on the link below and it will give you step by step instructions to clear a paper jam with video demonstration.

Clear Paper Jam

Regards,
Ron



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Hp printer paper jam error message is displayed by the printer when paper is jammed in one or more locations. In such a case, users are recommended to remove the jammed paper from the specified location. The entire paper path must be checked for any pieces of paper. To stop the message, open and close the top most cover of the printer. Lastly, verify the flags and the sensors. If the problem persists, the cause of the error message could be a broken sensor or sensor lever.

it is likely that you have had a jam which damaged the sensor when you removed it (itr if you print lables gunked it up). If it is likely to be gunked up you could strip and clean but to be honest it is probably not worth the time. If this has iccurred following a jam - unless you have another identical machine for spares bin it and get a new one as the parts are difficult to come by and labour will be steep unless you can do it yourself of course

You may want to try this link:
http://www.out-of-warranty.com/ink-system-failure-error-0xc18a-hp/

It has helped fixed a lot of ink system failure issues..

This problem is impossible to troubleshoot by just typing in this little box. HP support has documentation on this problem for your model:

HP C6380 Ink System Failure

I hope this helps!

It's probably telling you it is out of ink.
The ink system can fail if the cartridges in the product are installed incorrectly, if the ink in the cartridge is low or out, or if the cartridges are damaged or not correctly vented.

Here's the HP page that details the solutions for this problem:

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01458034&cc=us&lc=en&dlc=en&product=3560280

Try this...

http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&dlc=en&cc=us&product=3560280&docname=c01458034

Try this...

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00489814&cc=us&lc=en&dlc=en&product=3560280

there is an option to make the printer to print only in black, howeve both the cartrdige should be present in the printer to make it work.
Open HP solution center--setings--printer settings--color tab. chage the settings from there