Always sounds out of balance - Samsung 3.5 cu. ft. High Efficiency VRT Front Load Washer

The harmonic balancer is basically a vibration dampened for the engine to eliminate engine vibration. The problem is that sometimes the actual ribbed pulley part on the balancer will separate from the rubber insert and slop around causing the belt the slop around with it. In turn the belt can fray or break. I would say its totally legit what they are saying. Just make sure you always ask to see the part after any work is done. Good luck

typically harmonic balancers are balanced and indexed to the crankshart they are bolted to. the harmonic balancer should have been replaced when it first came apart. it sounds like the the reinstallation of the defective balancer caused the rotating assembly of the engine to be out of balance. given time this will always damage the main bearings of the engine and I think this is the loud knock you are now hearing. do not continue to use the car and take it to a competent mechanic to evaluate and give you an estimate for the repairs.

Possibly the top of the shaft near the balance wheel needs a drop of oil it is always overlooked, if you do not have an oil hole near the balance wheel either you have to take the top off the machine or separate the body to get to it if you have a two part body machine

Is the machine level? Does it rock if you push down on any corner? The machine must be level with all 4 feet firmly settled on floor. If you are satisfied level is good then open the loading door and move the tub back and forth (kind of vigorously, but no need to get carried away.) You should hear sloshing sound from the balance ring. If no slosh balance ring will need replaced.

volume up not down is not normal there is a problem with the variable resistor (volume nob) every thing else is normal thats dolby certain sounds make them louder where as other sounds make them quieter it helps make you feel more emersed in the audio

Sounds like the harmonic balancer - that also serves as the timing on a non distributor car has stripped the threads out. This usually - not always but usually requires a new crank shaft. Might be cheaper to just get a used engine.
take down the vin number and ask the local dealer if there have been any recalls or service bulletins

It sounds like you have a faulty Out of Balance Micro switch(the machine now thinks it's always out of balance) you'll find this under the motor controller module (main computer module) in the top of the machine on the righthand side. Anymore questions feel free to ask. cheers

Make sure you didn't accidentally hit the mute button.
You should always test sound with a CD, testing sound via AM/FM will produce interference and almost no sound when between stations, also don't to forget to connect the antenna lead.

Check that the speakers are wired correctly.
Check that the sound controls are adjusted properly, i.e. Balance, Fade etc.

Good luck...

no problem withthe water they sometimes use a water ring for balance, or you may be hearing water reaming in the pump and hose areaa, its always there. as far as not spinning completly you may need to replace the belt or the idler(tension pulley), two 5/16 screw along the very bottom of unit will gai you access to see inside the machine

Check to see if your audio header is hooked up correctly on your motherboard if your using the front panel audio, if your not using the front panel audio then make sure the audio header has the two jumpers on them!! Check your mother board manual for proper procedure to hook up! If that still doesn't help then it could be a faulty sound device! You can fix this buy purchasing a new sound card! hope this helps! regards, babb