SOURCE: Hello I have a tomtom xl and the "this device
I think and i am not sure about this, that the unit was expecting at some time for you to go into the setup menu and enter your name or something in this slot and will continue to do so until you give it what it wants. Again not sure about this since i don't use this particular unit. Hope this helps
SOURCE: my tomtom xl won't let
Try resetting the unit - the unit has a small reset button close to the docking base socket. Press that for 10 - 15 seconds.
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