The phone is not rooted .
SOURCE: T-Mobile G1 Android HTC Google Smartphone stucked in initial screen.how to boot it
Dear user,
Looks like an error, please get it flashed.
SOURCE: my alcatel phone touch screen
It would be helpful if you gave what the manufacturer and phone model were in your description. However, if you have a regular keyboard, along with a touch screen you can still use the keyboard to do some basic functions. The best way to learn the keys you should use is by reviewing your user manual. If you cannot find the original manual that came with your phone, I suggest going to the manufacturer's website and downloading it to you computer. Most phones have shortcut keys and those are defined in the user manual. Before you start using the keys, make sure your phone is "fresh" by which I mean restarted and ready to go from the home screen.
If you have a warranty with your phone, you can always use that to get a new one. Most cell companies have an average $50 - $125 deductible for insurance and you will get a new phone (sometimes refurbished). You will have needed to purchase the warranty when you originally bought the phone.
On a side note: some companies will not warranty certain phones they sell, but there are 3rd party companies which will.
Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/jason_76c7b1512fdc05a2
SOURCE: How do I root HTC
"NO. android is open source, which is why it can be ported to a winmo phone. windows is NOT open source, and so it cannot be ported back."
SOURCE: I got a ZTE N860 03.16 that I just can't get to factory reset no matter what I do!
connect it to a PC and try updating or restoring.
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