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If that is an android operating system, all you have to do is go to your menu > settings > phone > about > factory data reset If you are stuck on the pattern password and unable to get to the home screen, hold the power + volume up + main screen button to proceed with the safe mode, from there you can freely roam around your phone and do the task above.
Doing this will remove all the user data on the tablet.
I had similar problem and I opened the back and disconnected the battery for 30 seconds, then reconnected it. Everything worked properly when I turned the tablet on.
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