Linksys Wireless-G Broadband Router Logo
Posted on Jun 21, 2009
Answered by a Fixya Expert

Trustworthy Expert Solutions

At Fixya.com, our trusted experts are meticulously vetted and possess extensive experience in their respective fields. Backed by a community of knowledgeable professionals, our platform ensures that the solutions provided are thoroughly researched and validated.

View Our Top Experts

Internet Connection Problem on One Computer

Issue:

I normally have 4 computers hooked to the Internet through a Linksys cable modem and Linksys wireless G network router and am running a firewalled, but otherwise non secure network. Occasionally there is a 5th laptop computer is connected. The 5th computer now will only recognize both network and internet connection if it is connected wirelessly. If I connect it to the router with a wired connection it will recognize the network, but not an internet connection.

Things ran as they should have for two years. My first problem was with a computer running Vista Home Premium (32 bit). It stopped connecting wirelessly. I replaced the wireless G adapter with a Linksys USB adapter. Even with Linksys technical support help I could not get that to connect to the network or internet even though device manager indicated it was hooked up and working properly. Eventually I moved the router to where that computer was located and did a hard wire connection to the router. It works fine with the hard wire connection.

The problem was that with new location of cable modem and router I could not get a strong enough signal where 2 computers are located. Eventually I solved that by hard wiring them to the router. Those two computers run XP Home and XP Media Center. I also currently have one computer hooked up wirelessly that runs successfully and runs XP Media Center.

As mentioned above if I turn on a 5th laptop computer it will connect wirelessly. The problem is that where I need to use it with the new location of the router the signal is too weak. If I remove a wired connection from one computer that is working, turn off wireless adapter, and connect that wire to the laptop, the laptop will recognize the network but no applications will recognize the always on internet connection. That computer runs XP Pro. I have tried establishing a new internet connection on the laptop but that did not help. Since the wired connection is working with another computer I do not believe there is an issue with either the router or wiring. Further since the laptop recognizes the network and I can transfer files it is not likely that there is an internal issue with the networking card on the laptop.

It only two things I can think of that I have not tried on the laptop are rebooting the router after the wired connection is changed to the laptop and trying to hook up the laptop to a 4th wire. It would seem that the first should not be needed and I would really prefer not running a 3rd wire behind walls and to a separate floor even it it worked.

Equipment summary

1 Vista Home Premium – only wired connection works – recognizes wireless card but will not connect trough it even though device manager indicates it is working properly.
1 XP Media center – both wired and wireless work but have to use wired due to distance
1 XP Media Center – using wireless successfully – never tried wired
1 XP Home – both wired and wireless work but have to use wired because of distance
1 XP Pro laptop – only wireless will fully work and wired connects to network but not internet.

I am really not sure what to try next.

  • bobmar46 Jun 21, 2009

    Carl,



    Thanks for the reply, but keep in mind I can connect wirelessly with the problem laptop. The problem is where I need to use it the signal is too weak. My problem is with a wired connection. I have no problem connecting to the network, but for some reason it will not recognize that I am connected to the internet at the same time I have a network connection.



    I am connecting through a Linksys Wireless G/Wired router and all works OK if I hook up the same wire to another computer.

×

1 Answer

Carl Navarro

Level 3:

An expert who has achieved level 3 by getting 1000 points

Superstar:

An expert that got 20 achievements.

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

  • Master 2,460 Answers
  • Posted on Jun 21, 2009
Carl Navarro
Master
Level 3:

An expert who has achieved level 3 by getting 1000 points

Superstar:

An expert that got 20 achievements.

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

Joined: Aug 23, 2008
Answers
2460
Questions
1
Helped
1155341
Points
7314

By any chance, are you trying to use something other than Windows to manage the wireless adapter? If you are, remove it.

Now, Click on Start, right click on Network highlight properties, and click on manage network connections on the Tasks menu.
Your two options will be the icons for your LAN and Wireless Network. Is it enabled and without red or yellow marks? It could be disable, it could be not connected and you can't view wireless networks because the switch is off, or it may just nut see your unsecure network (unlikely).

If the above is clear, right click on the wireless and highlight Properties and left click so it brings up the Networking tab. Highlight IPv4 and click on Properties. Make sure the Obtain dots are ticked. That should work, since you are running unsecured.
If it already is, check the red X or if it isn't click OK and close down the box.

Now, back to where your Wireless card is showing, right click it and you have Disable, Connect/Disconnect, Status, Diagnose etc.

If you're still Disconnected but not Disabled, click on Connect/Disconnect. Does it show your wireless network?

By this time, it should. If it doesn't post back. The other possibility is that you take your computer to a wireless internet cafe, McDonalds, Panera Bread, or motel with WiFi and test it there.

Carl

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
1answer

I have a linksys WRT54G, and I'm trying to hook up a wi-fi connection. As of now, my internet is Internet Explorer, and my current modem is a motorola SB5101. The Motorola modem is hooked up directly to...

Hello
Try this

1 disconnect all wires,including power from the modem and router.
2 Find reset button on router usually in the back,need a pen tip or paper clip to hold it in.
3 Hold in reset for 1 min.
4 Reconnect modem first,power up.
5 Reconnect router second, power up.

Try changing the ethernet wire from the modem to the router.

So your going to have your cable coax wire to the modem.Then a ethernet wire from the modem to the router,then a ethernet wire from the router to the computer.

Sounds like you may have one wire in the wrong place.
0helpful
1answer

My linksys w/2phone ports cannot hook up with the ethernet

Most Cable Internet Service Providers (ISPs) use Media Access Control (MAC) Address authentication to establish Internet connection for end-users. MAC address is a unique identifier assigned to the network adapter/s of the computer.
To set up your Linksys router to work with a Cable ISP, you have to enable the MAC Clone feature of the router. MAC Cloning is a procedure which enables a router to copy the MAC address of the computer registered with the ISP.
To set up a Linksys router with Cable connection, you need to perform four steps using the computer that's been registered with the ISP:
i. Verifying Internet Connection
ii. Connecting the Devices Together
iii. Checking the Router's LEDs
iv. Setting Up a Linksys Router for Cable Internet Connection

Verifying Internet Connection
Connect the computer to the Broadband modem using an Ethernet cable without the router installed. If you cannot get online, contact your ISP. If it's online, use the computer to set up the router.
NOTE: Some cable modems use the USB port. If the physical connection is via USB port, you may not be able to go online via Ethernet connection. Contact your ISP to have the Ethernet port of the modem configured.

kb17251-001_en.png NOTE: The image may vary depending on the computer and modem you're using.
Connecting the Devices Together
After confirming the Internet connection through the modem, connect the modem to the Internet port of the router; connect the computer to any of the four Ethernet ports at the back of the router. For instructions, click here.
Checking the Router's LEDs
After connecting the devices together, check the lights on the front panel of the router. Ensure that the Internet light, as well as numbered light corresponding to the Ethernet port where the computer is connected, is lit. For further instructions, click here.
Setting Up a Linksys Router for Cable Internet Connection

Step 1:
Access the router's web-based setup page. For instructions, click here.

NOTE: If you are using a Mac computer to access the router's web-based setup page, click here.

Step 2:
On the Setup tab, click the MAC Address Clone sub-tab.

kb17251-002_en.png

Step 3:
Select Enabled then click Clone My PC's MAC.

kb17251-003_en.png

Step 4:
Click Save Settings.

Step 5:
Click the Status tab.

kb17251-004_en.png

Step 6:
Check the Internet IP Address. If the Internet IP Address has numbers, this means the router has been properly configured. You should now be able to access the Internet. If you're still unable to access the Internet, powercycle the modem, the router and then restart the computer.

kb17251-005_en.png

NOTE: If the IP address is still 0.0.0.0, click IP Address Release then, click IP Address Renew. If this does not change the IP Address, powercycle the modem, the router and then restart the computer.

0helpful
1answer

I have an internet connection through my desktop that is plugged into a cable modem but when I run the Linksys Easy setup software it says it can't find a internet connection. I have turned off my Norton...

Make sure connections are correct. Cable modem to router with Ethernet cable. then connect router to computer with another Ethernet cable and see if it works.

o this:
1. hut down computer, modem and router.
2. put them on in this order waiting 1 minute between each.
--
---cable modem
---router
---computer

you also have to check that the router is set up as dhcp
0helpful
1answer

Dont no how to hook up wires to modem

Its very simple...
Take the ethernet cable from your modem, and hook it to the "internet" connection on your router.

Then take another ethernet cable and run it from your computer to any of the other ports (1-4).

Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/sean_54c3a3dc48a7773c

2helpful
1answer

I have a cisco linksys wrt54g2 v1 that I have hooked up to my verizon dsl modem. My computer says I am connected but it wont let me get on the internet. If I plug the ethernet cable from the modem to my...

Connect the cable from the LAN port on the DSL modem to any of the 4- LAN ports on the Linksys Swicth (not the port Labelled Internet), then from any of the remaining 4 ports then connect your computer. Also try using a cross-over cable to modem from the DSL LAN port to the Linksys.
1helpful
1answer

Linksys BEFSR41 Cable/DSL Router and RCA DCM425 Connection issue

hi,
first u configure the modem as bridge. And then u connect the linksys router, wht ever u config u configure in the router. it should work fine.........
0helpful
1answer

Connection

Hi Susie
With related to your particular issue it seems like that your broadband modem is not configured for the router. There are basically 2 types of connection. DSL and Cable modem. Verizon, ATT are DSL and comcast other providers give you a normal cable broadband connection. If its comcast make sure the cable from the comcast modem is going to the internet port in the linksys router and also make sure that there is a system connection the linksys router and the cable from the system goes to any of LAN 1, 2, 3 and 4 ports. Then reset your cable modem by using a pin and inserting to the reset hole in the modem. You could use the same step to reset your linksys router as well .If its a verizon or dsl connection you need to put normally your username and password in the router page. here is the link to how to configure linksys for your internet modem.
Here is a video as well on it?
http://in.youtube.com/watch?v=vSAXMO7aNzg

http://tinyurl.com/5tqqhl


Also post the linksys router model. your ISP modem model number and also information on how many systems are wired to the router and wireless and let me know if you need more help.

Thank you
Rakesh
Dell Laptop Expert
0helpful
1answer

I have a modem im hooking up 4 pcs to. Where does the phonelineGO

When I hook up my Linksys the way it should be hooked up I loose my internet connection on my computer. Help!
0helpful
1answer

Help

hello!

-- who is ypur internet service provider?
-- what is the operating system of your computer

you may try ff and see if this may help you solve your problem

Step 1: Shutdown the computer.
Step 2: Unplug the router’s power cable.
Step 3: Unplug the Broadband modem’s power cable and wait for 30 seconds.
Step 4: Plug in the Broadband modem’s power cable and wait for its lights to appear stable.
Step 5: Plug in the router's power cable once the modem’s lights appear stable.
Step 6: Power on the computer on and test the Internet connection.

if this didnot work try upgrading the firmware of your router
Not finding what you are looking for?

508 views

Ask a Question

Usually answered in minutes!

Top Linksys Computers & Internet Experts

ExpressFiX
ExpressFiX

Level 2 Expert

691 Answers

Brad Brown

Level 3 Expert

19187 Answers

Grand Canyon Tech
Grand Canyon Tech

Level 3 Expert

3867 Answers

Are you a Linksys Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...