How do you make the voicemail clock/time match diplay time

You apparently have unheard messages on the voicemail system provided by your telephone company. This system records messages when someone calls while you're already on the phone. Please contact your telephone company for instructions on accessing their voicemail system.

You have unheard messages on the voicemail system provided by your telephone company. This system takes messages when someone calls while you're already on the phone. Please contact your telephone company for instructions on accessing their voicemail system.

The service providers is experiencing technical difficulties. usually a mesage is diplayed to the cusmomer members to beware of the temporery maldisplays. Whenever the hictch has been resolved would make returned regular display of media.

Wow. This is a double question :-).

What does the clock on the PHONE say? The time is either gathered from the CID info sent to the phone from the carrier, or it's the time set in the VM system. Unfortunately, the "7431" is just a phone. It doesn't have any time in it, the time comes from the TD sytsem and the message time comes from the TVx voice mail system. Some VM's synchronize the time with the PBX and some don't, so you have to know which PBX and which VM system you have, then you need the version numbers.

Confused yet?

Here's the deal. If the PBX display time is correct, log into the VM as the System Owner (999 mailbox) and verify the TIME. Unfortunately, the login and password is beyond the scope of the free forum as it's the master password to do serious damage to the entire voice mail. However, since you are 2 hours and 12 hours offset, I'm guessing that whoever set the time didn't do it correctly in the VM and it's an old TVS-100/200 box.

Carl

Are the mailboxes set up?? What happens is a call goes to an extension, there is one program set to tell the system that if a call rings 4 times, go here(voicemail). Once it goes there, the voicemail system sees that there is or is not a mailbox matching that extension. If there is, the call goes to voicemail, if not, it transfers to the operator.

OR.....Does your system display the correct time? Its possible that the phone system lost its programming, and doesnt know where the voicemail is.

Both might need a professional tech on site...a bit too hard to help over a forum.

There is a loose connection for the display near where you pushed on it to get ti working again. It would either need to be replaced or opened up and fixed by someone with knowledge of electronics.

The clock is set by the cable co. There is no manual way to change it.
Electrode

To set the date Step by step as follows: Set the lever to "RATE SET", Press the clock/calendar key once and the date will be diplayed, key in the info as follows: 1/1/08 would be keyed in as "1" "." "1" "." "2008", the display will show 1.1-2008 then press the clock/calendar key, the correct date will show up.

To set the time Step by step as follows: Set the lever to "RATE SET", Press the clock/calendar key twice and the time will be diplayed, key in the info as follows: 12:00pm would be keyed in as "12". "00", the display will show 12.00 then press the clock/calendar key, the correct date will show up. For 12:00am key in "0",".","00" as it expects to see 24hr time.

Norstar Common Voicemail Features To Check Your Voicemail:
1. Press the Check Voicemail key or press the Feature button, then 981
2. Enter your password
3. From here you can listen to messages, change your greeting, change your password, etc.
To Leave a Message for Someone in Your Office:
1. Press the Leave Message key or Feature 980
2. Enter the mailbox number (extension number. of the person you want to leave a message for
3. The display will show the name of the mailbox owner, press OK
4. Leave message
To Access Your Voicemail box from Another Phone:
1. Press the Check Voicemail key or press the Feature button, then 981
2. Press the OTHER softkey
3. At the LOG: prompt, enter your mailbox#(extension #. and your password all together followed by the "#" sign
4. Press the OK softkey
To Access Your Mailbox from Outside of the Office:
1. Call the main office number or your DID (if applicable.
2. If the call is answered by a receptionist, have them transfer you to your voicemail box
3. If the call is answered by the company greeting, or your personal greeting, Enter: * *
4. At the prompt, enter your mailbox #(extension #. and password all together
To Transfer Someone to a Voicemail Box:
1. Press the Transfer to Voicemail key or press the Feature button, then 986
2. Enter the mailbox # (extension#.
3. The display will show: Call Transferred
To Change Your Personal Greeting:
1. Press the Check Voicemail key or press the Feature button, then 981
2. Enter your password
3. Press the ADMIN softkey
4. Press the GREET softkey
5. Press the REC softkey
6. Press the PRIME softkey
7. Press the YES softkey
8. At the tone, record your new greeting, press the OK softkey to end your recording and then the OK softkey again to accept the new recording
To Record Your Alternate Greeting (Used when on vacation or out of the office.:
1. Press the Check Voicemail key or press the Feature button, then 981
2. Enter your password
3. Press the ADMIN softkey
4. Press the GREET softkey
5. Pres the REC softkey
6. Press the ALT softkey
7. Press the YES softkey
8. At the tone, record your new greeting, press the OK softkey to end your recording, then the OK softkey again to accept the new recording.
9. You then need to have your voicemail box now play the Alternate Greeting, Press the GREET softkey
10. Press the ChOOSE softkey
11. Press ALT softkey
12. Display will show: "Accept msgs: Y", Press the OK softkey to have your voicemail box accept messages while your Alternate Greeting is turned on, or press the CHNG softkey to change the "Y" to an "N" if you do not want your voicemail box to accept messages.
13. When you return to the office, make sure you go back into your voicemail box and have it play the PRIME greeting


took this from a guide i have, might help you guys out

To set the date Step by step as follows: Set the lever to "RATE SET", Press the clock/calendar key once and the date will be diplayed, key in the info as follows: 1/1/08 would be keyed in as "1" "." "1" "." "2008", the display will show 1.1-2008 then press the clock/calendar key, the correct date will show up.

To set the time Step by step as follows: Set the lever to "RATE SET", Press the clock/calendar key twice and the time will be diplayed, key in the info as follows: 12:00pm would be keyed in as "12". "00", the display will show 12.00 then press the clock/calendar key, the correct date will show up. For 12:00am key in "0",".","00" as it expects to see 24hr time.