How can we turn off the "New Voice Mail" indicator and blinking light? We have called up our voicemail and do NOT have any voicemails (and thus can't clear anything).

SOURCE: Transfer call directly to voicemail

Since you did not mension the phone system type I am assuming it is a Digital like the KX-TD500. You can transfer direct to voicemail if you have a VT ( Voicemail Transfer ) button on your phone. When you want to transfer the party you are talking to, press VT and dial the extension/mailbox number you wish to transfer the call to and hang up to complete the transfer. If you do not have a VT key you can program one of your flexable buttons as a VT key by pressing your PROGRAM button, dial 9 9, press the button to be programmed, dial 8 and the voicemail extension number, press AUTO DIAL/STORE and then press PROGRAM to exit station programming. Good Luck. ....Mike

SOURCE: Panasonic KC-TC1713 cordless phone - Voicemail light stays on

You guys had the owner manual scanned on your web site so I just RTFM ;~).

To clear the voicemail light on the base unit, first press the Redial button on the phone, then hold down the Clear button on the phone for a few seconds. The light should go out.

Here's a tip: I wrote down the above instructions on a small piece of paper and taped them to the back of the phone. You could also tape the note on the inside the battery door.

SOURCE: access voicemail from another line while away from home

The previous solution only works for older machines. I have the same Panasonic model and this works every time.
On your handset, hit the top center button(menu). Touch the arrow down button 7 times. Should say "Initial settings". Hit top right button on handset (display shows this is now the "select" key). Display now shows "Set Answering". Hit top right button again ( select key). Display now reads "Ring Count". Hit arrow down button 2 times. Display now reads "Remote Code". Hit select key again and enter your desired 2 digit remote code. Hit "Off" key. When you call the answering machine from the road, simply enter those same digits. Piece of cake. Enjoy.

Carl Navarro

• 2460 Answers
• Posted on Sep 18, 2009

SOURCE: Ringer/ Voicemail Bounceback

Well, this one is kinda tricky. If the receptionist knows there's no one there, they can use VoiceMail Transfer.

From the phone, the user can set CF Busy or CF Busy/No Answer with the following codes on the intercom:

Do Not Disturb *7101 / Cancel *7100

Call Forwarding (FWD)

– Both Calls *710
– Outside Calls *711
– Intercom Calls *712


2 (All calls) + phone no. + #/
3 (Busy) + phone no. + #/
4 (No Answer) + phone no. + #/
5 (Busy/No Answer) + phone no. + #/
7 (Follow Me) + your extension no./
8 (Follow Me Cancel) + your extension no.

So, if your voice mail is 500, you would dial *7105500# to set CF B/NA for intercom and outside calls.

The last piece of the puzzle is the timing. That's *713 (00-99). Start with 24 (4 rings) and go from there. If it hits the receptionist before the forward takes place, you probably have to adjust the recall timer for call transfer, a system program.

Carl

SOURCE: can not get rid of New voicemail message

Press and hold the off button until the handset beeps