Why is my merits DL 5.2i stuck in low speed ?

If the joystick on your power wheelchair remains inactive even after charging, several issues may be at play. First, check if the charging process completes successfully, ensuring the battery is fully charged. If the joystick power persists to stay off, examine the joystick's connections and cables for any damage or disconnection. Additionally, inspect the battery terminals, ensuring they are clean and secure. If these steps don't resolve the problem, it may indicate a malfunction in the joystick itself, requiring professional diagnosis and potential replacement. Consult the wheelchair's user manual for specific troubleshooting steps or contact the manufacturer's customer support for guidance.

off board chargers plug into the front of the joystick. after 10-12 hrs the chair should be charged, Unless the batteries are bad, or the charger is bad. Plug into joystick before power cord into wall outlet. also charge every night!

I’m happy to assist further over the phone at https://www.6ya.com/expert/bill_bcbb89783b08c489

As the user of the chair, you will not have the ability to speed up your chair unless you have the specific programmer to raise the speed. Typically mobility specialist will turn your speeds down until you get used to the chair and then come back out when you are capable of driving chair at faster speeds. You will have to call the dealer who slowed it down or, another DME company in your area to have the chair speed adjusted.

Your joystick is in lock mode. Call Merit to find out how to unlock it or a power wheelchair dealer.

sking the off board charger is a 5 inch by 3 inch rectangular box with a power plug on one end and a round silver 3 prong plug on the other. The charger plugs into the charger port located under the front of the joystick. Plug the charger plug into the joystick and then into the wall socket. When it is fully charged the light on the chrager will turn from yellow to green. Unplug the power from the wall socket first then unplug from the joystick In ither words always have the charger unplugged when you plug the charger up to the chair Now if the chair has an onboard charger there should be a power cord that just plugs into the chair usually somewhere in the rear of the chair all you have to do is plug it into a wall socket and charge away Hope this helps you

The chair is in sleep mode or lockout mode. To unlock-- turn on the chair, immediately push the joystick straight forward until you hear a beep then push it straight back until you hear another beep then release to center. This should unlock the joystick. Turn the chair off then back on and you should get normal operation Hope this helps

Hi to unlock the shark joystick turn on the chair and press the horn button twice within 10 seconds of turning it on. This should unlock it for you. Hope this helps

rblome You have a bad switch on the joystick. Now its not really the switch but the switch button. Under the button there was a metallic coating that makes contact with the cicuit board switch turning the chair on and off. If that coating gets worn then the switch doesn't wanna act right. Now if you feel creative and don't want to order a new faceplate then you can carefully peel the faceplate off the joystick (just far enough to expose the bottom of the on/off switch, put a small block under the faceplate to keep the bottom exposed) and taking a small piece of foil glue it to the bottom of the on/off switch. after it dries trim the foil to fit the size of the switch bottom and disconnect the joystick cable at the rear of the chair and carefully reinstall the faceplate making sure that you get the switch into its hole in the joystick. You might have to put a small dab of glue to the top of the faceplate that rests on the case to keep it down and in place. (Now I didn't tell you how to do this its our secret) plug the cable back in and try the switch it should work fine but it will be sensitive to turning on/off. Hope this helps

Starla Oldham

It appears that there is no manual listed online, but I think that is because you are reading off the DL 5.21 from the controller and that is just the controller model which is made by an electronics company not Merits. The models start with 'P' and 'R'

Power Wheelchairs - Merits Health Products

meritshealth.com https://www.meritshealth.com > power-wheelchairs

Power Wheelchairs. Product Category. Show All. Folding/Portable. Front Wheel Drive. Mid Wheel Drive. Rear Wheel Drive. AVID Mid Wheel Drive.
‎Folding/Portable · ‎Accessories · ‎AVID Mid Wheel Drive

Merits Health Products: Merits Home

Merits Health Products https://meritsusa.com Feb 10, 2023 - Merits Health Products has multiple categories of power chairs: portable, standard, and heavy duty. Scooters. Merits Health Products has ...
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  Power Chairsmeritsusa2023-05-12T14:15:44+00:00. Portable Chairs. Travel-Ease. EZ-Go. Junior. Vision CF. Standard Chairs. Vision Sport ...

https://www.google.com/search?q=Merits+DL+5.21+manual

S246 manual here

https://www.yumpu.com/en/document/read/36678740/s246-owners-manual-merits-health-products

Batteries are normally 2 x 12 volt 20 amp hour (AH) for the outdoor scooter type. Indoor wheelchairs take one.

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may have damaged one of the two motors or disconnected motor plug.