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Anonymous Posted on Nov 11, 2017

Turntable not moving

Hello. i wonder if you can help me. i have GE above the cooktop oven. the turntable is not turning. whats going on? how can i fix this without calling the GE service men? is the fuse out? everything else functions. its only the turn table thats not turning. please give me any tips if you can. thanks in advance. William from CA

1 Answer

Chuck

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  • Posted on Nov 15, 2017
 Chuck
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Either the coupler that is located in the center of the oven cavity that the turntable sits on is defective or the turn table motor is defective. If the fuse is blown, the oven would be "dead". Either repair is rather simple with parts available online.

2 Related Answers

MicrowaveSvc

William Miller

  • 9179 Answers
  • Posted on Jan 12, 2008

SOURCE: GE Above the Cooktop Oven Microwave JVM1533 Turn table does not move

Generally, the most common causes of a failure to heat are:

- bad door switches or door switch mounts
- loose connection at the magnetron
- problem or loose connection on the control unit circuit board
- bad magnetron or other high voltage part (such as a shorted diode)

In this case, I would suspect the primary interlock door switch.

If you or a friend decide to look into it, we have critical safety information, info on door switch diagnosis and replacement, and disassembly information at our site, and our link is at our listing here on FixYa: http://tinyurl.com/yzjozk

You can usually find helpful exploded view diagrams and order parts by entering your full model number here: http://tinyurl.com/gv383

There should also be a a very helpful "mini-manual" hidden inside the unit behind the control panel. It's very helpful when troubleshooting.

We're happy to help and we appreciate your thoughtful rating of our answer.

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Anonymous

  • 958 Answers
  • Posted on Jul 19, 2008

SOURCE: Turn Table wont turn

if you can check the turn table motor for resistance. 90 percent would be a broken motor which you could replace. just look for the motor at the bottom of the microwave and race the wire back to the pc board.

i hope i was able to help..
pls rate me

tnx,

drcool

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HELLO.

If by not turning mean turntable fault,the solution is given below in detail.

1 Press "Stop" to halt microwave operation.

2 Press the "Turntable" button once to turn off rotation.

3 Push the door-release button to open the microwave oven if you do not have a "Turntable" button on your control keypad.

4 Lift and remove the glass platter from the oven, then pick up the plastic track with three wheels below the platter. Set aside these parts.

5 Insert the elevated microwave cooking tray into the oven. The tray has three to four short legs that hold it above the bottom of the microwave, keeping it from interfering with the rotating bolt in the bottom center of the oven the drives the turntable. You can now place food on the elevated tray and cook normally without disrupting the drive bolt.

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Generally, the most common causes of a failure to heat are:

- bad door switches or door switch mounts
- loose connection at the magnetron
- problem or loose connection on the control unit circuit board
- bad magnetron or other high voltage part (such as a shorted diode)

In this case, I would suspect the primary interlock door switch.

If you or a friend decide to look into it, we have critical safety information, info on door switch diagnosis and replacement, and disassembly information at our site, and our link is at our listing here on FixYa: http://tinyurl.com/yzjozk

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There should also be a a very helpful "mini-manual" hidden inside the unit behind the control panel. It's very helpful when troubleshooting.

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