Open the 1st draw check for paper behind the draw THEN REMOVE THE PAPER ON THE LEFT SIDE OF THE DRAW NOT A STORAGE AREA ITS FOR 11 x 17 PAPER!!!!! if the code comes back burn out the motor or worse damage the control board and the motor get a tech out to look at it.
Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/normanj_7893313f0751935f
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