This info does not say which app crashed, so you have to give more information about what you are doing before this happens, what you are trying to do. it says it is in the Kernelbase but that means your system OS has a problem. if this happens when you are trying to start your PC then it is a major problem and you might have to restore your OS or reinstall it if restore cannot be ran from backup.
to be sure, would have to know what happened before this happened...what you were doing, if there was a blue screen crash, virus attack, etc. thanks
SOURCE: Problem Event Name: APPCRASH
try this
http://www.microsoft.com/downloads/details.aspx?FamilyID=b0c7136d-5ebb-413b-89c9-cb3d06d12674&DisplayLang=en
Hope It Solved Your Problem
Good Day
SOURCE: Problem signature: Problem Event
Try this
When prompted, click "Remove driver and driver package."
Answer "Yes" when prompted to delete the driver.
4.You will then see a dialog indicating that driver package information has been collected. Click on the "Delete" button.
5. Back in the printer list, delete the offending printer by clicking on it and pressing the Delete key on your keyboard.
For really stubborn printers that refuse to delete, note the files the printer driver uses and delete them while in safe mode. To do so, on the "Drivers" tab (see above), click the printer and click properties. Sort the "File" column alphabetically by clicking on the heading. Write down the files involved and also write down the "driver path" above the "File" column. Delete these files in safe mode, then repeat the removal procedure above.
OR if problem is due to a corrupted spool queue
Open up c:\windows\system32\spool\PRINTERS
Delete the contents of the directory (not the directory itself).
Retart the print spool service
You have some viruses and malware.
Start
your PC and press F8 several times until the boot menu comes up. Then
select "Safe Mode with Networking". Now get some or ALL of the FREE
programs below.
Download, Install and Run Malwarebytes Anti-Malware:
http://majorgeeks.com/download.php?det=5756
When Installing choose the non-pro version.
Download, Unzip, Install and Run TDSSKiller:
http://majorgeeks.com/Kaspersky_TDSSKiller_d6895.html
Download, Install and Run Super Anti-Spyware:
http://majorgeeks.com/SUPERAntiSpyware_d5116.html
If you have an outdated Anti-virus program then Download, Install and Run Avira Anti-Virus:
http://majorgeeks.com/Avira_AntiVir_Personal_-_FREE_Antivirus_d955.html
Make sure to select ALL of the "threat categories" when you install or configure Avira...
You should be in pretty good shape if you run and install all of these programs.
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