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remove the memory card and see if the remote works wit hthe built in memory pics. if it doesnt pic up your card you will just have to try another card. The frames dont read cards larger than 1 Gb very well either - reguardless of how many pics are on the card.
Removing the internal battery will clear all settings. I have done this on two different versions of the Pandigital frames (seems to be a very common issue) and it has corrected the issue instantly both times.
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