It is on 11 and and I cannot get back to 5
SOURCE: both the freezer and refrigerator will not stay
you must have a defrost problem,open the freezer door,do you hear the fan blowing,if not change evap fan motor,remove second from bottom bin and touch the back wall if you feel ice or snow there you have a defrost problem check the t-stat and heater,not sure but if you read the tech sheet i think you can click the light switches to put into defrost,also if plugs are on t-stat,unplug them and bypass the t-stat by pluging the wire to the heater,if heater comes on then you have bad t-stat if not read out heater with meter,also ge has been having alot of problems with the mother board ,if you defrosted it and it happened again in a 2 week period i dout it's the board
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