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Hello,
Try removing all the speaker and the HDMI connections; then use a headphone to listen to music from the tuner or a CD in stereo mode. Better in direct mode. If you hear your music correctly the receiver could be working correctly. If no music is heard, you may need to have it repaired professionally.
If you can hear music, connect the main FL & FR speakers and verify you can hear music that way, without the headphone connected.
If you can hear music that way, connect the center and rears. Try a mode that uses all channels to verify all sound channels are working.
Then, and only then start adding your HDMI connections.
Good luck
If you connected to a 5.1 surround card and checked and they are connected ok you can hear all the speakers when you play music, movies that are in 5.1 format only. If you want to hear also all of them if you listen to stereo movies/music you must set the sound card to emulate multi channel. Also the player you use to listen music/wath movies must be set to 5.1 and must accept Dolby Digital/ DTS decoding if your sound card doesn't(eg. VLC media player-has integrated DD and DTS decoding and codecs for all tipes/formats).
I have the same problem with my HBS-250. It was working fine on my iPod Touch. It worked the first couple of weeks on my iPhone 4 then stopped playing music. Phone funtion works. No music or podcasts or streaming from the web
If you can hear a hiss then the spkrs and amp are OK. It sounds like you're not on whichever source you're wanting to hear or it is on mute. Make sure ther is no function enabled that turns the sound off or over-rides it (like a tape monitor or AUX in...).
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