Dishwashers Logo

Related Topics:

J
John Finck Posted on Apr 22, 2014
Answered by a Fixya Expert

Trustworthy Expert Solutions

At Fixya.com, our trusted experts are meticulously vetted and possess extensive experience in their respective fields. Backed by a community of knowledgeable professionals, our platform ensures that the solutions provided are thoroughly researched and validated.

View Our Top Experts

Whirlpool dishwasher du920pfgq3 will not drain

The motor is running, but it will not drain between the wash and rinse cycle. Then it won't drain after the rinse cycle. I push the cancel/drain button and it still won't drain.

1 Answer

Sam

Level 3:

An expert who has achieved level 3 by getting 1000 points

Superstar:

An expert that got 20 achievements.

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

  • Dishwashers Master 3,247 Answers
  • Posted on Apr 23, 2014
Sam
Dishwashers Master
Level 3:

An expert who has achieved level 3 by getting 1000 points

Superstar:

An expert that got 20 achievements.

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

Joined: Aug 12, 2009
Answers
3247
Questions
0
Helped
1305461
Points
10378

If you hear the drain motor running but water not draining then there appears to be a blockage in the drain sump or hose. Assuming your kitchen drain is clear you will have to check filters inside the dishwasher and worst the drain pump.
If you do not hear drain motor running then the drain motor needs to be checked.

Check part locations at this site
http://www.appliancepartspros.com/parts-for-whirlpool-du920pfgq3.html

  • 2 more comments 
  • John Finck
    John Finck Apr 23, 2014

    Thank you. The little black flap in the check valve appears worn. Do you think replacing the check valve would help? The drain hose is clear.

  • Sam Apr 24, 2014

    I am more inclined to think the drain & wash impeller unit (item 19) needs to be checked. This dishwasher appears to use a single pump to do both wash and drain and the impeller must not be turning direction to do the pump action. Stuck in wash from what you have explained.

  • John Finck
    John Finck Apr 28, 2014

    I had already ordered the check valve before Sam answered.

  • John Finck
    John Finck Apr 28, 2014

    I replaced the check valve and the dishwasher works fine. Thanks for all the help.

×

5 Related Answers

Anonymous

  • 338 Answers
  • Posted on Nov 25, 2008

SOURCE: Kenmore Ultrawash QuietGuard 3 Dishwasher not draining or rinsing

Not draining may either need new drain motor. or something is blocking the drain pipe.

Spots on dishes means you are using to much detergent or the wrong kind of detergent.

Your owners manuel should tell you what type to use.

Ad

Anonymous

  • 324 Answers
  • Posted on Nov 05, 2008

SOURCE: Kenmore Ultrawash QuietGuard 3 Dishwasher not draining or rinsing

Hi Claire,
Are you using rinse aid?
that may help with the film.you may also have stuff down in the trap causing the water to drain slow.

Anonymous

  • 1214 Answers
  • Posted on Jan 24, 2009

SOURCE: Kenmore Ultra Wash Dishwasher LIghts are blinking....

I suspect for either of these units that the timer control boards are bad.

Anonymous

  • 1 Answer
  • Posted on Aug 27, 2010

SOURCE: Whirlpool GU1500 dishwasher - no wash cycle buttons would turn on

I had the same issue. If you have a 1100,1200,1500 etc you have the first series of the dishwasher and there is a heat sensor issue. The dishwasher runs and checks if the water heats up by 8 degrees. If the water doesn't heat enough then the washer will trigger shut down (assuming that there is an issue somewhere in the water heating process could be a variety of things) Alas, it may only be a one time issue and yet the programming in the dishwasher defaults to a shut down where the normal consumer can't get the machine to run. DO THIS: remove the kick panel on the front of the washer. Behind that is a document with a series of buttons that you push to reset the machine's computer e.g. you might have to press 'saniwash' then airdry then Saniwash then airdry. The machine will start the reset process and may also go through a 'cancel' function. After that you should be back in business. They have fixed this issue on the new machines so that the 8 temp trigger has to fail three wash cycles in a row before the consumer lock out is activated. As for those who own the first series....we do lots of resets. P.S. I learned this AFTER I bought two new panels for my GU1500.
Good Luck

Anonymous

  • 262 Answers
  • Posted on Mar 01, 2011

SOURCE: My Whirlpool Gold,quiet partner 3,model

On a "normal wash cycle"
turn all the spray arms at the 12 o'clock position.
Please answer the folling questions.
Will water enter the unit?
After water has stopped entering the unit can you hear the wash cycle start? The wash pump on? and water being sprayed?
Now open the door and see if the spray arms have moved.
Reading what you have posted I just want to make sure that there is never a wash cycle running.

Please post answers.

Thank

Keith

Ad

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
1answer

My whirlpool dishwasher (GU980SCGB3)will not drain. Wash cycle works fine. Water will not drain when the cycle is finished.

Whirlpool Dishwasher Won't Drain - Model GU980SCGB3 ...

www.repairclinic.com/...Dishwasher/...-/Whirlpool-Dishwasher-won-t-dr...
My Orders. Login · Order History · My ... Whirlpool Dishwasher Won't Drain.GU980SCGB3 ... Dishwasher not draining, wont' start or not cleaning dishes properly? This video provides ... how to access... Show all parts for model GU980SCGB3 ...
0helpful
1answer

Whirlpool dishwasher, quiet partner 1. Does not drain, does not finish wash cycle.

ensure your dishwasher pump and drain hose are unobstructed. If your machine does not drain it will not refill with fresh rinse water and since it can't do that the cycle will never finish.

Many people don't completely rinse off food stuffs from their dishware, expecting the dishwasher to take care of it. To be honest, a dishwasher is more of a fine cleaning and disinfecting device than a pot scrubber. Because of this, grease, food debris, etc can clog the pump or drain line over time. be sure to use a good de-greasing agent regularly once the flow of water has been cleared (don't wash your dishes with it however)
0helpful
1answer

Why is my whirlpool dishwasher making a loud noise during drain, wash and rinse cycles?

They can be complicated to re-assemble. Best solution is to video the procedure (if you have a video camera) during disassembly and make notes and diagrams to orient things properly and make sure the correct screws go back where they shoud. Takes more time, but you'll be glad you did, it will save you a lot of aggrevation in the long run.
0helpful
1answer

Whirlpool dishwasher does not drain. Wash arm operates correctly

Check the drain hose under your sink make sure its not crushed or kinked if you have a garbage disposal the hose should go up into it at a 90 degree angle if not 180 degrees into your sink drain line
0helpful
1answer

Whirlpool quiet partner 1 won't drain all the way suddenly

Hello.

HERE ARE TOOLS NEEDED AND INSTRUCTIONS ON HOW TO SOLVE THE DRAINING PROBLEM BELOW.

(A) Clean cloth(s)
(B) Wrench (if necessary)

Whirlpool brand dishwashers come in black, brown, stainless steel or white finishes and a variety of sizes as well. Most Whirlpool dishwashers are energy efficient, and many have features such as a sanitizing rinse, enhanced sound effects, large capacity tubs and adjustable shelves and racks. However, none of these features will help users much if the dishwasher is not draining. While this issue may require professional repair, some troubleshooting steps may help determine if there is a relatively simple cause for the problem.

1 Verify that the Whirlpool dishwasher has not lost power due to a power failure or motor overload. Wait a few minutes to see if the motor automatically resets and resumes operation. Reset the circuit breaker or fuse if necessary.

2 Press or select "Start" to resume the cycle if the dishwasher was stopped mid-cycle. Choose a new drain cycle if necessary to remove excess water from the unit.

3 Turn off the dishwasher and unplug it from power. Examine the connection between the dishwasher and the garbage disposer, usually located underneath the kitchen sink. Make sure the disposer knockout plug was taken out between the two.

4 Run the garbage disposer in the kitchen sink to remove potential blockages.

5 Remove objects that may be blocking the drain on the dishwasher. Clean out the drain hose at the rear of the dishwasher.

Thanks.
0helpful
1answer

Dishwasher runs for appx 14 min & stops washing half way thru wash cycle. Timer contunies to run. No drain pump out (nothing). Let dishwasher set idle for appx 1 hour and it will re-set. Set timer...

This sounds like something is stuck in the drain pump. You can remove the inner cover to look for obstructions. You have a dual purpose motor it does the both circulating and draining. The blockage is causing it to overheat and trip the thermal protector. You can remove the drain assembly from underneath if you don't find anything from above. There is a video at www.appliancehelponline.com/servicemanual.html that walks you thru most of this. It is a different model but pretty close.If you find no obstructions the motor may be failing.
0helpful
1answer

Dishwasher makes noise during drain cycle

This really isn't a solution, but I found info on Whirlpool's site that the noise could be caused by the disposer and food or something in it. They said to use it a few cycles and see if the noise goes away, so that's what I'm doing. I always rinse dishes before going into the dishwasher, so don't really think there could be food particles etc. causing the problem, but we'll see. Not anxious to pay for a possible solution unless through a repair person. Thanks for your reply.
1helpful
2answers

Does not advance to drain cycle

I would bet that it is the timer switch assy.
Motor runs ? yes
washes? yes
drain tube clear ? yes

If there is no drain valve to deal with, the problem must be the contacts during the timer cycle, since the main obviously works or you wouldn't be able to wash anything.
you need a new timer switch assy.
Not finding what you are looking for?

338 views

Ask a Question

Usually answered in minutes!

Top Dishwashers Experts

Mike Cairns
Mike Cairns

Level 3 Expert

3054 Answers

Brad Brown

Level 3 Expert

19187 Answers

Cindy Wells

Level 3 Expert

6688 Answers

Are you a Dishwasher Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...