My RCA MP3 player wont turn on. Does it need an update?

When you have them plugged into the computer, do the show you a charging icon or that the battery full?

Regardless of the bahavior, as long as you have let them charge for a little while, try a firmware update on both of them. If they are like the device shown in the picture, you can download the update from here:
http://voxrightnow.custhelp.com/app/answers/detail/a_id/2558

Otherwise, visit this site, find yours in the list and click on downloads to access the link for your device's firmware:
http://www.rcaaudiovideo.com/categories.aspx?product=318&post=5

Note: Be sure to backup any important media on your player before doing the update.

Try to charge it for at least 8 hours, and also try this website:
http://voxrightnow.custhelp.com/app/answers/detail/a_id/2200

try installing firmware update,can use software by click on the rca easy rip then plug in player go to picture of player click on it then click update

Check to see if the player needs a firmware update or if there is a reset on it. Also try different USB ports on your PC to see if when you plug it in it recognizes the player and maybe needs firmware. If you have more trouble try the RCA website or call customer service. Good luck.

Vic

1 have it into usb device
2 hold down the play button.
3 update the firmware from RCA website.

This probably wont be a big help but try changing the battery

Go to "http://voxrightnow.custhelp.com/cgi-bin/voxrightnow.cfg/php/enduser/std_adp.php?p_faqid=2559"
To update the firmware of the M42xx mp3 player click hereand download the firmware. start the firmware and when it is runninplug the M42xx in at the same time holding down the PLAY BUTTON(center) until a white screen with a small computer with a line goingto your M42xx is displayed and then release the PLAY button. You canthen click on start and the firmware update will complete,,, DO NOTDISCONNECT DURING THIS UPDATE... it may take 2 times to complete thisbut it will work.... YEA!!!! WORKS with 2, 4 or 8 GB Models.....

mine usually turns on the next day

hey i had the exact same problem....except for mine had nine songs left..lol..they were also all choppy ....heres the fix....download the firmware update from the rca site and after you install it or W/E you decide to do the box the comes up and says searching (you should have your device plugged in) click the bow to format befor you click start and it will reset it to new state.....hope this helps!