When you do a hard reset and go to secure erase it does not do anything

There are 2 ways to restore the phone. Soft Reset and Hard Reset. If you are able to boot the phone and dial a number, than soft reset is enough.
If phone asks for security code and you don't know the code, then hard reset is necessary. I guess you need a hard reset. It can be restored, BUT ALL DATA WILL BE ERASED! If you have important data on your phone (Photos, documents, etc.) everything will be erased. If you are ready to reset the phone anyway, do the following:

• Turn the device off.
• Press and hold Answer + Reject + Camera keys.
• Turn on the device by pressing the ON button.
• Wait until the Nokia logo appear.

If you need soft reset, then just dial: *#7780#

Original source of answer:
How to Reset and Format

There is not master reset code, if there were your PIN would be worthless as a security feature, you must do a hard reset of the phone to erase the PIN. Contact your phones service provider for help with this.

If you don't know the security code to your phone, the ONLY way to be able to get back into your phone is by doing a "hard reset". Unfortunately, this erases all data on your phone, as well.

NOTE: Performing a Master Reset on any Cell phone will Master reset your cell phone and erase the phone completely including contacts, pictures, videos etc.


To perform a master reset on your Nokia 6300 or 6301 you will need to:
on your Nokia 6300, 6301 dial *#7780# eneter your security code (default is 12345)
NOTE: Performing a Master/Hard Reset on any Cell phone will Factory reset/clear your phone and erase the phone completely including contacts, pictures, videos etc.

Hi Lakerfanj - No it doesn't. The reset buttons function is to reset all the camera's settings back to default. It doesn't do anything to touch the data on the HD or any memory card you might have installed. If you reset the camera you will have to setup anything you had set that wasn't the default setting.


Page 104 of the users manual explains the function of the reset button -- just so you can be secure before using reset.


Thanks for using Fix Ya


Mikeywaf

A hard reset will erase everything on the smart phone. If you still see your data, then you were not successful in performing the hard reset. In that case, what you have done is a soft reset.

Carefully try one of these two methods:

Main method:
1. Pull the battery out. Put the battery back in while holding the RED button down and a reset screen will appear.
2. Push the up button on the five-way to start the reset process.

Alternate process:
1. Similar to the hard-reset of the Treo 650. Remove the battery cover.
2. Press and hold the Red radio button.
3. Use the stylus to depress the reset button next to the battery.
4. Push the up button on the five-way when you get a prompt to "Erase all data".

To reset defaults which does not erase any data or contacts, press menu key and go to: Settings>Advanced>Reset Defaults then select "Reset Settings"
You will be prompted to enter a security code, this code is all zeros then select "yes" This action resets the phone to the factory settings

If you want to erase all data and contacts, perform the steps above but when select advanced, choose "Reset All" instead of "Reset Settings" the security code is 000000. This will wipe the device and contacts.

You may be experiecing failure of the microdrive. Those are typical of it failing or having failed.

Having said that have your tried the hard reset buy holding the 5 way down while sliding the power switch? This is slightly different than the older secure but you need the update 2 to have it. This will erase and reformat and reload the entire system a bit more thouroughly than the older secure erase.
It might get you out of the cycle which is more important.

I think this can help you:

Treo 650 only


A zero out reset will regress a device that has non-volatile memory to its factory-fresh state. When done correctly, it completely rewrites your device's internal memory with zeros and ones, ensuring that any data is expunged. It should be used only if you want all information completely obliterated (example: you're selling your handheld, or you're sending it in for repair, and want to protect your privacy). Tungsten E2 note: a hard reset (above) produces the same results as a zero out reset - completely rewrites data on internal memory. No need to perform the steps below. Warning: A zero out reset will erase everything on your device. All your data will be removed, and formats, preferences and other settings are restored to their factory default settings. Don't perform a zero out reset unless you want to eradicate everyting.

HotSync note: Some third-party applications change the way your device backs up data. Other third-party applications do not back up data. If you have third-party software on your device, please contact the developer to learn what components are backed up during a HotSync operation, and if HotSync conduits are altered. Any data not backed up will be lost.
There are two ways to perform a zero out reset.

1. Read through these instructions before attempting the reset. We made this method of zero out reset extremely awkward to perform, so that it would not happen by accident. You may need the help of a dextrous friend if you find it too difficult to do by yourself.
2. Connect your device to its HotSync cable or cradle. The HotSync cable does not need to be connected to your PC, and it does not need to be connected to power.
3. Press and hold the Power button and UP on the 5-way navigator.
4. While continuing to hold Power and UP, press and hold the HotSync button on the HotSync cable or cradle. As you press HotSync, make sure your other finger doesn't slide to LEFT or RIGHT on the 5-way navigator; it needs to be exactly on UP during the entire process. Although you are pressing the HotSync button, a HotSync operation should not begin.
5. While continuing to hold Power, UP and HotSync, press and release the RESET button on the back panel of your device (where's the reset hole?). This is very difficult to do with only one person; you may wish to hold the stylus in your mouth and use your hands to press Power, UP and HotSync.
6. Release Power, UP and HotSync.
7. If you did this reset correctly, the screen of your device will go blank, and you will not be able to turn it on. The charging LED will not light up, even if it's connected to power. It will appear to be "dead." (any other activity — such as the Palm OS logo or a rainbow-colored Boot Log screen appearing — means the reset was performed incorrectly; try again)
8. Your device will appear "dead" for several minutes (up to 10 minutes). During this time, your device's internal memory is being reformatted. If your device doesn't appear "dead" for several minutes with the screen completely blank, the zero out reset was performed incorrectly; try again.
9. After several minutes, your device will "wake up" and the Palm and Palm Powered logos will appear as if you had performed a hard reset. Eventually, you'll be taken to a series of screens to calibrate the touchscreen and set date & time.
   
10. If you want your handheld to remain in factory state, stop here. If you want to restore data to your device, follow the steps for recovering after a hard reset (a zero out reset is a special type of hard reset).

Quick Erase, Secure Erase
LifeDrive only When you perform a hard reset on a LifeDrive mobile manager, you will see two options on the reset screen: Quick Erase and Secure Erase. Both of these are types of hard reset. Quick Erase: Perform a Quick Erase reset for a regular hard reset, to get your device to wake up and respond again. This eliminates user information on the drive in such a way that there is no info available to anyone using the device. A Quick Erase reset takes approximately 5 minutes.
Secure Erase: Perform a Secure Erase reset if you are turning the device over to a new owner. A Secure Erase helps prevent your files from being restored or recompiled by a new owner who might remove the hard drive and use a drive reader to access your information. This completely deletes all user info on the drive. A Secure Erase reset takes about 30 minutes.
Note: If you use a password to protect your device, you must do a Secure Erase when you hard reset your device; the Quick Erase option does not appear on the reset screen.

1. Slide the power switch to the right and hold it in that position.
2. While holding the switch to the right, use the tip of the stylus (or a similar object without a sharp tip) to gently press and release the reset button on the bottom of your device.
3. Wait for the reset screen to appear (it will say "Warning, Erase all data?"). Then release the power switch.
4. Choose your type of reset:
   • Press Up on the 5-way navigator to perform a Quick Erase (5 minutes)
   • Press Down to perform a Secure Erase (30 minutes).
5. During the reset process, a status screen appears with the words "Quick Erase" or "Secure Erase" and a progress bar, followed by screens showing the Palm, Palm Powered and LifeDrive logos.
6. Then you will be prompted to tap the screen to align the digitizer and select the language you want to use on your device. A screen appears showing the Palm logo and a progress bar.
7. When the "Welcome: Setup your device" screen appears, the hard reset is complete. Follow the onscreen instructions to set up your device.

you go menu,settings,security type in the four digit security code which is normally 0000,1234 or the last four digits of your number go to reset phone ,if it asks to reset phone go yes and it will come up with another message will reset to factory default go yess it will restart your phone to accept changes,another way you can do it is going to menu,contacts and going to your contacts list and just going edit but erase