Panasonic KX-T7731 Corded Phone Logo
A
Amber Bekish Posted on Apr 17, 2014

How do I setup different departments for phone calls to be directed to on a Panasonic KX-T7731?

We have calls coming in for two different departments in our small business. I'd like to set up an automated operator that will direct them to either 1. Parts or 2. Service...but idk how to get it to do that. Help?

1 Answer

Charles Hart

Level 1:

An expert who has achieved level 1.

MVP:

An expert that got 5 achievements.

Habit-Forming:

Visited the website for 3 consecutive days.

New Friend:

An expert that has 1 follower.

  • Contributor 16 Answers
  • Posted on May 11, 2014
Charles Hart
Contributor
Level 1:

An expert who has achieved level 1.

MVP:

An expert that got 5 achievements.

Habit-Forming:

Visited the website for 3 consecutive days.

New Friend:

An expert that has 1 follower.

Joined: Oct 16, 2011
Answers
16
Questions
3
Helped
9329
Points
30

It's done on a Voice Mail System that's added to the telephone system using the "Automated Attendant" feature. There's a "Card" that plugs into some systems to do the job, but many installers don't like the way they work. There's also an outboard box KX-TVA50 that's got it all. The older version was a KX-TVS50 with almost as many features (hundreds of them) but has less record time and wasn't as expandable.

5 Related Answers

cnavarro

Carl Navarro

  • 2460 Answers
  • Posted on Oct 06, 2009

SOURCE: I have a Panasonic KX-T7731

In a TA series, the doorphone ringing is controlled by system programming in 700-702.

If you have a different system model, try the manual under Doorphone Ringing.

Carl

Ad

Anonymous

  • 66 Answers
  • Posted on Aug 12, 2009

SOURCE: I bought 4 panasonic phones #KX-TGA101S for our

Here is a link from which you may download the user manual (in .pdf).

KX-TGA101S

I hope this solves your problem.

Anonymous

  • 113 Answers
  • Posted on Mar 18, 2010

SOURCE: Panasonic kx-t7731 phone.... How do you set the

While the hanset is on the cradle press # or * until the desired display is shown. If that does not work press the info key below that is shown on the screen.

cnavarro

Carl Navarro

  • 2460 Answers
  • Posted on May 11, 2010

SOURCE: Panasonic kx-t7731 phone.... How do you set the

With the phone idle, you keep pressint the * (or the TRANSFER key) until what you want is on the display. It uses one or the other key because the 77xx phone works on more than one system.

Carl

cnavarro

Carl Navarro

  • 2460 Answers
  • Posted on Sep 28, 2010

SOURCE: Panasonic KX-T7731 headset mode? Could someone

It's automatic. Press the SP Phone button.

My headset is a TCA-60 and it works in all systems on all Panasonic phones.

Carl

Testimonial: "thanks for the help!"

Ad

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
1answer

Hi All, i have a kx-t7731 it displays "sys-pgm no" how can i fix it

I have Panasonic EPABX Model Number KX-TDA 200.
and i want that user is calling from panasonic extension to any mobile number. so i want that ask code number before dialing mobile number.

Manoj
0helpful
1answer

Panasonic KX-T7731 Programming Manual

We have two phones KX-T7731 (Main phone) + KX-T7020 in another office. We talking on phone and another call comes in it use to ring on the spare phone. Now it does not ring until 4th ring and goes right into answering machine. It use to ring on second ring. Is there a way to program phone to ring on second phone after second ring?
0helpful
1answer

I have two lines on my Panasonic KX-T7731 I would like the second line to be a completely different ring than the first line

Not possible. A Panasonic Analog PITS phone has only one ring sound and all CO rings match.
The TD series and 74xx phones were the first phones to have 8 ring tones. The TDA series has 30 different tones. Prices are fairly competitive for upgrading.

2helpful
1answer

HOW DO I MAKE A CONFERENCE CALL ON Panasonic KX-T7731

MY 7735 WHICH HAS THE SAME BUTTONS AS YOUR 7731, I MAKE THE FIRST CALL, PRESS CONF, MAKE THE SECOND CALL, AND PRESS CONF AGAIN.

CARL
0helpful
1answer

I have a Panasonic KX-T7731 phone. I would like an outside line to connect when the headset is picked up rather than the intercom.

A 7731 phone is compatible with about 18 different Panasonic phone sytem cabinets. Panasonic calls this line preference-outgoing and, in a TA series, which you're most likely to have, you press PROGRAM and dial 12 STORE for idle line, or 13 and a number from 1-8 for a specific line and STORE. 11 STORE puts it back to no preference.

Carl
0helpful
1answer

I have a Panasonic KX-T7731 business phone system and I am trying to do the following" Program specific phones to be alerted with a tone for phone-to-phone intercom calls but to NOT be alerted when the...

In a TA series, the doorphone ringing is controlled by system programming in 700-702.

If you have a different system model, try the manual under Doorphone Ringing.

Carl
Not finding what you are looking for?

105 views

Ask a Question

Usually answered in minutes!

Top Panasonic Lands Phones Experts

ZJ Limited
ZJ Limited

Level 3 Expert

17989 Answers

Cindy Wells

Level 3 Expert

6687 Answers

Grand Canyon Tech
Grand Canyon Tech

Level 3 Expert

3867 Answers

Are you a Panasonic Lands Phone Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...