Phone is frozen on the screen with the Motorola emblem

SOURCE: Motorola Q phone stuck in Flash Mode

try pressing holding down the silver button in the middle of the directional pad and the power button together until you get to the master reset menu.

SOURCE: motorola phone

I took the battery out and the memory card. i dont see a sim card. and it didnt work. when you put the battery back in, the M screen pops back up.

SOURCE: my Motorola Q is stuck onthe Windows Mobile Screen.

I AM UNABLE TO BUY /SELL SHARES WITH THIS SET/BUSINESS SET [SAID BY SELLER]
I HAVE DMATE ACCOUNT WITH SHAREKHAN.COM

SOURCE: i forgot my motorola ming password ...

Many phones have a reset button on it so that you can do it yourself. Unfortunately some motorola phones do not. The reset button is a small hole that is usually found on the side of the phone but can be located elsewhere. If you find the reet button just stick a saftey pin r something into the hole and hold for a few seconds. They phone will shut down and restart. But when it cmes back on you will have no inforamation in it. It will be like a new phone when you first buy it. Hope i helped!!

SOURCE: Motorola Q9m frozen how can I get my contacts

I can't tell you how many times this phone has frozen, and unless you've been using a sync program, you're out of luck.

You can do a hard reset, which resets the phone to factory settings by removing the battery to shut down, then put the battery back in. Hold down the middle key on the silver directional pad while powering on. It takes 5-10 seconds but you will see the "Master Reset" option on your screen, follow the directions.

This happened all the time until I went to the Motorola site and did full phone update ( http://direct.motorola.com/hellomoto/Motosupport/source/SoftwareUpdateSelect.asp?country=USA&language=ENS ) Now my Q9m which used to freeze 1-2 times per month hasn't frozen in 6 months - good luck!