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Taking apart the hand held remote won't serve any real purpose as none of the parts inside are replaceable. Since you have 3 different units, with 3 different hand held remote. I'm wondering, if perhaps, you're using the wrong remote on that one unit. As each one has a different remote code. In addition, I have learned from experience, that if the display screen on the hand held works, the problem is not in the hand held. Now, that's not to say, Operator Error can't play a role in it. But, most times, it's the receiver in the unit,that may be causing the problem. Or the hand held is to far away or something is blocking the signal in between.
Almost every appliance we sell, has a radio frequency remote control. The most problems we incur is with weak or dead batteries or operator error. The problem with batteries is that you don't now how long they sat in a warehouse, before making to a retail outlet and then how long they sat on the shelves there, before they were sold. They may have enough power to activate the handheld remote, but not enough to transmit a strong signal. So, check the strength of the new batteries you installed.
Hi, I have this problem and when I spoke to JBL techical support they told me that Apple have changed their software on the New Nano and the ipod touch and of course the iphone and regrettably the radial does not support S video for these products. I'm told it will work with first generation ipod classics. PS: i had to carefully cut off some of the plastic plug to make sure the connection goes all the way into the back of the radial
I have a two JBL radial and stage micro, both with the same loose connection problem after two years. The stage micro was simpler to open and it was necessary just to re-soldering the connector. Now, it is working great. Regarding the Radial, this is another history… as explained in this forum, everything is glued. I was unable to access the circuit board following the explanation posted by other persons. In fact, the plastic cover with the JBL printed logo is glued and also has two screws. Unfortunately, you will need a good time, some hours in fact, to open the Radial. The best way is remove the back mesh screen. You will need a hair dryer to soft the glue and using a small screwdriver you will need to pull out carefully all the screen. From there, you will be able to access the screws. It will be necessary to unscrew and unglue different parts if you don’t want to scratch the Radial body.
Not a solution but mine sometimes causes my ipod to skip mid-song to the next song or podcast as well. JBL customer service is usually good and I've been meaning to check with them since I finally figured out it's the radial and not my ipod.
Unfortunately, this is a fairly common problem with many small consumer electronics. The way that the devices are manufactured, there is an IR receiver that is soldered onto the PCB inside the unit. Sometimes this circuitry fails. There aren't any options on the Radial that would turn the option the remote off. Your best bet is that if the unit is still within the return period of the store you purchased it at, to return if. If it is outside of the return policy, I would give JBL consumer line a call to get the unit serviced, or get a replacement. Good Luck!
Bit late! Just remove the four rubber feet underneath (self adhesive). Take out the four philips screws. It's a bit of a mess inside - you'll have to remove the connectors and some screws to get to the i-pod connector. You dont need to remove the button pcbs just the main board. The i-pod connector pcb is on the end of the grey ribbon cable connected to the main board (the button end of the unit).
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