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This may be because you have selected to have the scanner skip blank pages in the software, and it is thinking that the page is blank. Try deselecting that option and see what happens...
There is option to skip Blank pages. You have to specify in terms of percentage, above which the scanner will save and discard images below the specified percentage.
This is a software issue. Assuming you are using CapturePerfect ver 3, there is an option to 'skip blank pages', but how does the software know it is blank? Even stray dots can be data! So you decide the 'percentage', based on which the software 'drops' data.
S. Mohan, Chennai, India
Try using the Word button that looks like a capital "P" in reverse. It should be on the top of your Word window. This will show you some of the hidden information in your WORD document. Many times, pages will skip when "Page Break's" are inserted or when there are too many carriage returns in the doc. These carraige returns look pretty much like the Word button referred to above. Place your cursor on any one of these and delete them until you get rid of the extra blank pages.
We have the same problem where I work. We use a black texta and draw a line down the middle of the page. This gives the scanner a point to pick up apart from the minimal text at the top. However, this will only work if you are happy to have a line on your scanned document!
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