EPIC MODEL MHWZ600TW00...no display, no power up. Have tested outlet and electricity is fine. Would love to have an error code to help, however, without display I am lost.
diagnostic test -- the washer must be empty and the control must be in the OFF state before pressing the touch-pad sequence to start the test. 1) close the door 2) select any one key (except PAUSE/CANCEL) and follow the steps below, using the same key): a) press/hold 4 sec b) release for 4 sec c) press/hold 4 sec d) release for 4 sec e) press/hold 4 sec 3) upon release, all console LED lights will turn on for 5 sec 4) if there are any failure codes, they will be displayed in the Estimated Time Remaining display. NOTE: This program recalls the most recent failure code first. 1) press the same key to advance to the next failure code. (if the console doesn't change then the same failure code was stored multiple times.) 2) if there aren't any more failure codes all the lights on the console will turn on for 5 sec 3) next the washer begins the diagnostic test 4) to cancel out of service mode press PAUSE/CANCEL. this exits you out of the program. **Hope this helps; got it off the manual for service technicians.... most likely you'll get an F28 code (Serial Communication Error -- the communication between the central control unit (CCU) and the motor control unit (MCU) cannot be sent correctly). We are having this problem now and just replaced the CCU to a tune of around $300 ($120-$150 for CCU part & repairman labor cost + call/diagnostic cost)... it still is not working so I guess we'll replace the MCU next. If that doesn't work then we'll have to get a new washer that's not a frontload. What a nightmare; wished we had done research on frontloaders. Good luck!
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