Software included states I have "Windows 95 or 98" and it will not install; this ancient machine runs Win ME. Sansa site is ONLY for XP/ Vista. Charges fine, device shows "connected" when charging...but there is NO "F:/" drive in the My Computer folder. Have tried a go-around with the installation disk, Run > D:\ > .exe folder, but same deal - won't install (i.e. can't move tunes TO it). maybe a generic USB driver out there somewhere? any clues?
A friend told me that if the device shows as"connected" when hooked up (it does) AND the battery charges correctly (it does), then (a)the USB connection had enough juice; and (b) the PC recognizes it - i just had to FIND it. device manager/ MyComputer: nada; same for ANY file/ folder with "sansa" or "sandisk." working thru WMP (Windows Media Player), however, I discovered that drive E - for a portable hard drive, NOT currently connected via USB - was STILL showing up in the "Copy to CD or device" field. sure enough, it was the SanDisk clip player (even though it was NOT under the "Recognized Portable Devices" subsection). without using the installation disk at all, it downloaded tunes just fine. *note: the installation disk seemed to be an .exe file ONLY for the Rhapsody music service. as noted above, it was unnecessary. also - my USB ports are 1.1 and not 2.0, and package stated USB 2.0 was a "minimum requirement" - not true*
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