Try using the device on another PC & see if it works. if it does then you have a issue with your PC. whast the OS you are using? also try another USB port.

Brian Sullivan

27725 Answers
Posted on Jul 20, 2010

SOURCE: i/o error in external hard

make sure all the connections USB, sata and electrical are secure and working properly

Anonymous

7 Answers
Posted on Dec 13, 2010

SOURCE: folder structure showing 0 files on external HD -after powersurge

You may use data recovery software to see if you can rescue the files on your external HD.

It may unable to recover all the files, but at least most of them.

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