Direct incoming to other extension - NorStar Lands Phones

Just a guess but maybe changing the connections for the lines on the switchboard. This may also change their numbers though.

Generally if you wanted to send a fax to a facsimile which is connected to an extension.you must dial only the direct line number and ask operator to transfer this call to fax (wanted extension).After you heard the fax tone you can push start button.
If the fax machine full-time connected to same extension & dedicated direct-line there only for faxing,we can program the pbx for automatically transfer the incoming fax or call to that extension.so outsider have to dial only direct fax number without ext no.
Only Panasonic PBXes having a unique feature if i'm wright if it detect fax tone from any direct line it will automatically transfers towards fax extension.

You need to know what extension is causing the forward directly to voice mail. Chances are that this extension has ringing lines programmed to it and the forward on busy is to voice mail. ANY PHONE THAT HAS RINGING LINES SHOULD NOT BE SET TO FORWARD ON BUSY. If they happen to be on the phone when a call comes in it will go straight to their personal mailbox.

try dialing 600 to clear call forwarding, then re-set your forwarding to busy/ no answer followed by the VM number.

I have uploaded a 'how to' video, more of these are at http://www.abbeytelecom.com

I hope this helps.

Hi if you just want to silence the actual unit, most often you will find a small switch on the unit, that switches OFF the ringer, or often one can turn it down, via a control on the unit. Other times one can set it Off or down in volume via the settings, use the manual in these case to ascertain what to do.

www.southwesterntel.com/.../ITH-IP%20Installation%20Manual.pdf -

Above is a manual so you can check exactly what and how to do what you want.

If this cannot be done, then take the phones case OFF, locate the "Ringer" and disconnect it from the board, problem solved.

Use feature 986 (transfer to VM) then enter in the co-workers extension number. That will bypass the extension and send the caller directly to his voicemail.

What extension port is it plugged into? What happens when you call that extension?

Consult an expert he will fix it bcos normally they wont let go their codes.

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Of course you picked the feature with conditions :-)

From the intercom 40 picks up any incoming call. 4* picks up trunk calls, and 41 plus ext number picks up a specific ringing phone.

The condition is that an extension can block call pickup by dialing 7201.. 7200 clears it.

Carl

That's what happens when you plug in the system and don't program it. You need to review ICD groups.

By default, the phone connected to the first extension is the master phone and the only phone that rings.

Carl