True Gdm12 Refrigerator Glass Door 12 Cu. Ft Logo
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Ed Wath Posted on Apr 09, 2014
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GDM12 reach-in just cycle clicks when plugged in - not cooling

I just moved and plugged in my GDM12 TRUE cooler and it runs, but I hear a click followed 5 seconds later by another click. This continues non-stop. Unit has set for a month after a thorough cleaning of underneath. Any ideas?

1 Answer

Ty Roshdy

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  • Expert 650 Answers
  • Posted on Apr 13, 2014
Ty Roshdy
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Clicking like this is usually a problem with the compressor start device. They are prone to failing and the overload protector is cycling to hopefully protect the compressor from burning out. If the start device is a solid state device if you remove it from the compressor it should not rattle. If it does it is bad and will need to be replaced. Installing a new strat device should get it back up and running.

2 Related Answers

geemarie

Gayle Ashbach

  • 876 Answers
  • Posted on Aug 18, 2008

SOURCE: true freezer

Just to make sure--is the freezer plugged into a GFI outlet and is the little red button pushed in? Is it on it's on circuit and has it thrown the breaker?Have you tried a different outlet? Do you have any lights at all- showing power? did you have a power outage? If you had apower outage and it ruined your freezer, your homeowners insurance may cover it. I would have it looked at for an estimate.Ask ahead what a service call costs, and make a decision from there.

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Anonymous

  • 6 Answers
  • Posted on Oct 23, 2011

SOURCE: true gdm12 evap fan runs all the time evev with

evap fans will run continuiously on this unit,it is normal. fans stay on to circuilate air evenly inside unit.

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True T-35F-HC 40" Solid 2-Door Reach-In Freezer. It shorted and is now running hot. Could it be stuck in defrost mode or something more serious?

Question edited for full 'make model (what it is)'.
Question moved to model category.

I endured a 50 year career in catering and many years fighting refrigeration. The thing I learned that the only thing a normal person / manager / owner could do is clean the condenser fins. anything else is the domain of the refrigeration engineer.

It could be stuck in defrost mode if the defrost cycle is like a heat pump and reverses the cycle to heat the evaporator and cool the condenser. The other possibility is a faulty control board. The only way to fix is to call for service. Tell the engineer everything that happened, as it will speed his diagnosis.

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https://www.google.com/search?q=True+t35f+heating+cabinet

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2. Can you hear the compressor running. If not do you hear any clicking sounds.
3. If you hear clicking sounds, try putting a fan on compressor and unplug refrigerator.
4. Wait one hour.
5. plug back in. If compressor starts let it run and see if it cools, if it doesnt, call service man.
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The freezer is not cooling

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If this is a frost free unit the problem could be with the defrost cycle or the fan motor.
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Freezer Not Fan not running!

Most all commercial freezers have some sort of fan delay/ defrost termination device. Commonly called a "Klixon" (pronounced clicks-on). It is a device that is attached to the evap. It's function is to terminate the defrost cycle when the evap reaches a certain temp, say about 50 degrees or so, to ensure there is no build up of frost/ ice on the evap. It then allows the compressor to run, and cool the evap down to a reasonable temp., say about 20 degrees, and then let the evap fan come on. It prevents overloading the compressor during a high temp condition, and it also prevents circulating warm air left from the defrost cycle. I believe this device is most likely your problem. With no air circulating, the box will no cool down.. I have seen them burn and/or slhort internally. They can come apart. too. I would look here for that problem. the True manufacturing website does not give alot of info on this piece of equipment, such as a wiring diagram but manuals are available.
Check this out and let me know how it comes out.
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