Before voice mail will answer, the phone has to be programmed to forward to the voice mail pilot number on a busy and no-answer condition. Example, if your voice mail system is on extn 555 then program the phone to roll over busy/no answer to ext 555. (there will need to be a companion mailbox on the voice mail system that matches your extension). Hope this helps.
SOURCE: Checking Voicemail Remotely.
You will need to call in to the Voice Mail hub extension directly, then press * to identify yourself as a user (on some systems you may need to press # or press * twice). The system will ask for your extension and password and you will be granted access. Your system administrator can inform you of which extension is the VM hub on your system.
This is what Christ at Mitel told me. I'm still trying to find out our hub extension number.
SOURCE: Want to divert calls from a Mitel Superset 4025.
Under the Blue Superkey, you can find a Call Forward prompt, enter the extension that you want to transfer your calls to and enable it.
To shut the call forwarding off, go back into the Blue Superkey and in Call Forwarding,t here is a disable call fording option
SOURCE: We have a Mitel Superset 4025 in our offices and
I hope this has been resolved by now... but you should contact your vendor for assistance here.
SOURCE: My message indicator light does
This is a feature code set by the voicemail system. If the code isn't set properly in the voicemail server, then the lamp won't light. Here's a few troubleshooting steps for you to follow...
Are others having the trouble? If so, then it's a system wide problem and you should contact your vendor to have it looked at.
If it is isolated to your phone... swap phones with another user with a 4025.... leave a message in your mailbox... did it light the lamp? If so, leave a message for the other user and see if it lights the lamp on your phone at their desk... did it light the lamp? If NOT, then you've got a bad phone and you should contact your vendor to have the set replaced/repaired.
sincerely,
Mark
SOURCE: mitel superset 4025...mailbox is full but no messages
Try to restart the phone. Unplug it for 10 minute and then start it normally...
try this and let me know
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