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Anonymous Posted on Apr 08, 2014

Mitel 4025 voicemail never picks up - Mitel Superset 420 Corded Phone

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Bubba0157

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  • Expert 114 Answers
  • Posted on Feb 23, 2015
Bubba0157
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Before voice mail will answer, the phone has to be programmed to forward to the voice mail pilot number on a busy and no-answer condition. Example, if your voice mail system is on extn 555 then program the phone to roll over busy/no answer to ext 555. (there will need to be a companion mailbox on the voice mail system that matches your extension). Hope this helps.

5 Related Answers

jerushy

  • 15 Answers
  • Posted on Mar 05, 2009

SOURCE: Checking Voicemail Remotely.

You will need to call in to the Voice Mail hub extension directly, then press * to identify yourself as a user (on some systems you may need to press # or press * twice). The system will ask for your extension and password and you will be granted access. Your system administrator can inform you of which extension is the VM hub on your system.
This is what Christ at Mitel told me. I'm still trying to find out our hub extension number.

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Anonymous

  • 192 Answers
  • Posted on Apr 18, 2009

SOURCE: Want to divert calls from a Mitel Superset 4025.

Under the Blue Superkey, you can find a Call Forward prompt, enter the extension that you want to transfer your calls to and enable it.

To shut the call forwarding off, go back into the Blue Superkey and in Call Forwarding,t here is a disable call fording option

Anonymous

  • 378 Answers
  • Posted on Apr 22, 2011

SOURCE: We have a Mitel Superset 4025 in our offices and

I hope this has been resolved by now... but you should contact your vendor for assistance here.

Anonymous

  • 378 Answers
  • Posted on Jun 03, 2011

SOURCE: My message indicator light does

This is a feature code set by the voicemail system. If the code isn't set properly in the voicemail server, then the lamp won't light. Here's a few troubleshooting steps for you to follow...

Are others having the trouble? If so, then it's a system wide problem and you should contact your vendor to have it looked at.
If it is isolated to your phone... swap phones with another user with a 4025.... leave a message in your mailbox... did it light the lamp? If so, leave a message for the other user and see if it lights the lamp on your phone at their desk... did it light the lamp? If NOT, then you've got a bad phone and you should contact your vendor to have the set replaced/repaired.

sincerely,
Mark

andikovaci

Andi Kovaci

  • 40 Answers
  • Posted on Mar 23, 2012

SOURCE: mitel superset 4025...mailbox is full but no messages

Try to restart the phone. Unplug it for 10 minute and then start it normally...
try this and let me know

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Related Questions:

0helpful
1answer

Mitel superset 4025...mailbox is full but no messages

Try to restart the phone. Unplug it for 10 minute and then start it normally...
try this and let me know
0helpful
1answer

My message indicator light does not blink when I have a voicemail on my Mitel SuperSet 4025. What do I do to make it blink when I have a mesage?

This is a feature code set by the voicemail system. If the code isn't set properly in the voicemail server, then the lamp won't light. Here's a few troubleshooting steps for you to follow...

Are others having the trouble? If so, then it's a system wide problem and you should contact your vendor to have it looked at.
If it is isolated to your phone... swap phones with another user with a 4025.... leave a message in your mailbox... did it light the lamp? If so, leave a message for the other user and see if it lights the lamp on your phone at their desk... did it light the lamp? If NOT, then you've got a bad phone and you should contact your vendor to have the set replaced/repaired.

sincerely,
Mark
0helpful
1answer

Calls always being forwarded to voicemail with mitel system

It sounds like the phone is in do-not-disturb or call-forward-always is turned on. Press the superkey. Press no until you see do-not-disturb, press yes... if it's on, press turn off. Do the same thing regarding the call forwarding.
0helpful
1answer

I have an old MITEL 4025 in my new office. Noone seems to know how to set up the message/ voicemail option. I need step by step directions. Thank You.

You need to know the Voicemail access code... I generally set this up as 77, but other installers will set it with a different number. This will be the same number that others in your office dials to reach Voicemail when they have a message.

Your mailbox will also need to be created in the Voicemail system. When you call into it, it should recognize you and prompt you for a passcode. The Mitel Embedded Voicemail system default passcode is 1111. You will be prompted to set up the mailbox and change the passcode.

If this doesn't help, contact your site administrator or vendor.
0helpful
1answer

I forgot my password to the mitel phone 4025

I'm assuming your voicemail box. You should contact your vendor or system admin and have the password reset.
2helpful
1answer

Too many rings on 4025 Superset

You will need the Mitel system programmer to change the Class Of Service of your set, this will change the number of rings before it goes to Voicemail.

Unfortunately, unless you know how to get into the system or have an administrator onsite that has rights to the Mitel system, a Mitel Specialist will be required to make this change.
3helpful
1answer

Checking Voicemail Remotely.

You will need to call in to the Voice Mail hub extension directly, then press * to identify yourself as a user (on some systems you may need to press # or press * twice). The system will ask for your extension and password and you will be granted access. Your system administrator can inform you of which extension is the VM hub on your system.
This is what Christ at Mitel told me. I'm still trying to find out our hub extension number.
0helpful
2answers

Mitel Superset 4025

Is the Call Forward No Answer turned on? Is the voicemail working on other phones, just not this one? If you can verify this I can probably help you.
2helpful
2answers

Model 4025

In the days before voicemail, Mitel had a "Call Me Back" feature that would light the MWI. We now use the MWI for voicemail, but the capability is still there. You can solve it several ways.

1. Go to the blinking phone and press the Messages button. One of those should be "Call me back". Press it and when the other party picks up, the MWI should turn off.

-or-

2. Look up the FAC for Message Waiting - Deactivate in your phone switch. On my switch it is *91.
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