Netflix says address invalid and won't respond to questions. Address is good. Help!

Update the email address or password Sign in to the Netflix website to update your email or change your password from the Your Account page. If you can't sign in with your current password, send yourself a password reset email first. If you've forgotten the email address associated with your account, go to our Sign In Help page and follow the steps. If you see an error message when you attempt to update your password, check out our troubleshooting steps.

While we are not Netflix and cannot effectively answer your question, the most common problem we see here are when people do not update their email addresses when they change them and thus the service is sending the password reset message to an previous or no longer valid email address.

You need to contact Netflix through their website. They also have a phone number posted.

Have you tried recovering your password? Yahoo has ways that you can reset your password. Do you have another email address attached to the yahoo one? That way Yahoo knows where to send a password reset.

Have you tried calling Netflix? They should be able to help you.
1-866-579-7115.

Hi Micheal,
Do you have a Profile set up on the site ? If not then go to netflix.com and click on the forgot password/username link and use the same email address that you have used to set up the account initially. And they will send you the new password with the help of which you can log in/Sign in. Hope this helps.

Make sure you have a dot instead of a comma before the com

I never changed my password and have no idea of any new password

Click the "Forget your ID or password" link at the lower right of your screen, it will help you retrieve your password for sure. And you can have your email address back...as long as you have the information needed to verify your account, one of it is the the answer to your secret question...good luck!