You shouldn't have to open the back of the printer. You may be having problems with the platen being too tight to allow you to load labels.
If included a picture to help describe the loading process:
Pulling the lever forward (3) releases the Platen tension. Feeding the labels from the bottom of the roll (4) into the slot shown. With the tension off the Platen you should be able to insert the label all the way through the printer
76 views
Usually answered in minutes!
×