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Why is caller id not working on phone after switching to AT&T uverse internet and phone?

Caller id worked on a Uniden cordless phone with AT&T dsl and phone service. After switching from DSL internet to AT&T uverse internet and phone caller id quit working on the Uniden phone so I purchased new AT&T phone and caller I'd still not working. Anyone have a solution would be greatly appreciated.

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Do they offer caller ID with that type of service? If so they should be able to fix that for you. You are now VOIP and not real sure how caller ID works behind that. There is a data burst sent after 1 ring on regular telephone service..

Posted on Apr 02, 2014

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6 Suggested Answers

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Posted on Jan 02, 2017

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SOURCE: Uniden CallerID not working..

sell it off

Posted on Jun 17, 2007

  • 1 Answer

SOURCE: caller id

the digital answer machine did not torn on? Why?

Posted on May 08, 2008

  • 1 Answer

SOURCE: caller id not working

US phones use Bellcore FSK caller id. India uses DTMF caller id. Buy a DTMF- FSK converter at a telecom shop.

Posted on Dec 22, 2008

  • 1 Answer

SOURCE: Caller Id not working KX-TG6323PK

Don't mind. Returned the product to the seller. Thanks.

Posted on Jan 11, 2009

rylee_smith
  • 8619 Answers

SOURCE: UNIDEN TRU8888-CALLER ID DOES NOT WORK

Hi

Thanks for using FixYa. I think you have stored more than 100 Caller ID messages and hence the caller ID is not showing on Uniden Tru8888. In the following cases the caller ID will not be shown-

If you answer a call before the Caller ID message is received (for example, before the second ring), the Caller ID message will not appear.

When the call is received via a telephone company that does not offer Caller ID service, the caller’s phone number and name does not appear. (This includes some international calls.)

When the call is via a private branch exchange (PBX), the caller's phone number and name may not appear.

You may receive any one of the following messages:

When a private name is received; Private Name
When a private number is received; Private Number
When a unknown name is received; Unknown Name
When a unknown number is received; Unknown Number
When invalid data is received; Incomplete Data

The Caller ID list stores information for incoming calls - even unanswered calls. You can store up to 100 Caller ID messages and phonebook entries (including Speed Dials) for each handset and the base. You can view the Caller ID list through the handset or base during a call or when the phone is in standby mode.

Memory locations for Caller ID messages and Phonebook entries (including Speed Dials) are common, you can store up to all 100 entries for each handset and the base. Caller ID messages are not stored when you have 100 phonebook entries. When you have stored a total of 100 phonebook entries and Caller ID messages, the oldest Caller ID message is overwritten.

Please do rate the solution and revert for further assistance.


Thanks
Rylee

Posted on Aug 16, 2009

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Hello,

Found this on the VTECH support site regarding your model:

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Caller ID and Call Waiting ID are subscription services, available from most local telephone service providers. You must subscribe to these services in order for the features to work on your phone. Contact your local telephone service provider for more information.

In addition, your caller must be calling from an area that supports caller ID.

Both you and your caller’s telephone service provider must use compatible caller ID systems.

If you subscribe to DSL service for this telephone line, DSL filters must be plugged into EVERY phone jack that has a phone. The DSL signal can cause caller ID disruption, static, noise and other issues on your line. DSL filters block the high frequency DSL signals from being transmitted to the telephone. If you are not using the DSL filters provided by the telephone company, this will cause static/noise and possibly caller id issues on your phones.

In most cases, we recommend you connect the plug end of the DSL filter into the telephone jack, then connect a telephone cord between the filter and your phone.

Please contact your service provider to obtain DSL filters and installation information.

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For starters that dsl modem should not be filtered.
You should place the splitter directly into the wall jack and place the filter on the side used for the phone. The side feeding the dsl line should not be filtered.
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1 Answer

When i dial and press the talk butto, i still hear a dial tone...please help


Please follow these troubleshooting steps;

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Move the handset closer to the base. The operating range may vary with environmental conditions and time of use. There may be places within your environment that a cordless phone will not work well. If the problem only occurs in certain areas of your environment, you can conclude that there is nothing wrong with the phone. Consider trying a phone that operates on a different wireless frequency.



Tip 2 of 9
If you subscribe to DSL service for this telephone line, DSL filters must be plugged into EVERY phone jack that has a phone. The DSL signal can cause static/noise, squealing (similar to fax tones), caller ID disruption and other issues on your line. DSL filters block the high frequency DSL signals from being transmitted to the telephone. If you are not using the DSL filters provided by the telephone company, this will cause static/noise and possibly caller id issues on your phones.
In most cases, we recommend you connect the plug end of the DSL filter into the telephone jack, then connect a telephone cord between the filter and your phone.
Please contact your service provider to obtain DSL filters and installation information.



Tip 3 of 9
Other electronic products (i.e., 802.11 wireless networking products, radios, radio towers, pager towers, cell phones, intercoms, room monitors, televisions, personal computers, kitchen appliances and other cordless phones) can cause interference with your cordless phone. Try installing your phone as far away as possible from these types of electronic devices.


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To get better reception, try moving the telephone base to higher location. Relocate telephone base near a window if using telephone outside.



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Excessive background noise will cause a speakerphone to fade in and out. Try controlling the background noise by turning off any audio devices near the speakerphone. Also, try to avoid interrupting the person at the other end of the conversation while they are speaking. If background noise cannot be controlled, you should terminate speakerphone operation and return to normal handset mode.



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Disconnect any other equipment that is connected in series with your phone. If you phone begins to perform normally, there is a compatability issue with your other equipment.



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If your phone shares a power outlet with a modem, or if it is plugged in to a shared surge protector, try plugging the phone (or modem/surge protector) in at a different location. If this solves the problem, re-locate your phone or modem farther apart from one another, or use separate surge protectors.



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There may be places within your environment that a cordless phone will not work well. If the problem only occurs in certain areas of your environment, there is nothing wrong with the phone. This is normal radio operation.



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You may have a line problem. To test for a line problem, test your unit at another location such as your neighbor’s or relative’s house. If your unit works at another location, contact your local telephone company

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3 Answers

CALLER ID ONLY SHOWS "INCOMING CALL"


I was using this site while trouble shooting this in the US...
If the customer has DSL with filters in the same system go back to the NID and Isolate the DSL,
test the caller id and call waiting caller id. If this works you have Data Bleed coming from the DSL.
Make sure there are not two sets of filters on the line. Tjis customer had a filter with the DSL modem.

Doing this we just fixed an on going problem for a field tech who was the second callout on a customer issue.

Oct 27, 2007 | Uniden Cordless Phone

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