Where is the glass for the scanner located

You must locate the scanning glass near the scanner opening and open the lid of your VuPoint scanner in order to clean the lens. Above that glass, there ought to be a thin layer of plastic. Remove this plastic carefully, then clean the glass with a cotton swab that has been lightly dipped in cleaning solution or a microfiber cloth. After cleaning the scanning glass, replace the plastic, shut the lid, and attempt scanning once more

If you lift the lid for the scanner it will be the small strip of glass on the left side.

This line is being caused by something stuck to your scanner glass. It simply needs to be cleaned. The scanner glass is going to be located in 1 of 2 places. Most common is location is just to the left side of the large scanner glass. So lift up your document feeder and look at the large glass where you may sometimes place an original to be scanned or copied. Now look just to the left of that glass. Do you see a much thinner "strip" of glass? If so then clean this strip glass with a soft cloth and a bit of glass cleaner or water. If there is no strip glass located here then it will be located inside of the feeder area where you documents are fed in to be scanned. These feeder units usually just pop open. If your documents go in face up the the strip glass will be on the upper portion. More common is the face down feeding which means the glass will be on the bottom. Sometimes a flashlight is handy here. Just open up the feeder unit and look for a thin strip of glass that runs from the front towards the back. It is about 1 inch wide. Once you locate it just clean it as mentioned above. Close everything back up and give it a try.
Eccentially what is happening here is that something has gotten stuck to the glass and since when scanning, the documents are "dragged" past this glass, anything that is stuck or stationary on the glass is read as a solid line.
Good Luck and Thank You for using Fixya.
WheatlandServices

note where the dirt is located,unplug all wires from back, remove top hinged cover, undo 2 screws at the top, remove cover plate by gently tipping toward top, slide glass with plastic sides up and out, clean with approved cleaner, reverse to reinstall glass (plug in power cord prior to replacing top cover plate to check for any missed fingerprints or dirt on underside of glass), once your happy with cleaning complete the reassembally.

Hi,
Your machine ADF is dirty or dust in adf glass please clean it by soft cloth and scane again its clear and sharp.
thanks.

happened to me after i fed a page with not-too-hard whiteout on it. the feeder makes the page run through a different piece of glass and i just had to clean it.

Hai vipepheag
Please clean the scanner refflecting glasses,scanner lens,Scan bulb and Laser scaner units
One refflector glass is located at the bottom of scan bulb,another refflector glass is in left side of bottom and top of scan bulb
LSU is located inside and near the Drum units open side it include2/3 refflectors and one lens plean clean it all after problom continued check and condact me [email protected] now and future

Generally you should not have to clean the underside of the glass unless you are in a high dust environment. This would require disassembly of most of the printer itself. The glass is held in by double-sided tape or a bead of glue, so don't try to remove the glass sheet itself.

The easy part is the beginning, removing the scanner cover. Next you will have to locate screws around the outside and start taking panels off. Keep note of the panels and the screws. After the side panels are off, there should be a set of screws around the scanner itself that hold the scanner and plastic casing with the scanner glass. Once those are removed, the scanner glass with its frame should be able to be removed. From there you can use whatever you would like for glass cleaning, make sure it is streak free.

Older scanners make this easier. Most of them are 4-6 screws and the top half pops off and can be easily cleaned. A multifunction isn't so fun in this sense.

Hope this helps!

when poering on this HP 2840 it says" Scanner Error 5"
what does it mean? How to get a solution?