Says have paper jam when there is no paper in the printer

See what you gotta understand

is that right next to the

rollers that pick up the paper

are paper sensors so if those

sensors have been damaged take

a cotton swab dip it in water.
clean the rollers where the

paper is taken in from and

also clean the carriage rod

along which ur cartridges

move(metallic rod).
Remove any loose paper from the input tray. Press the Power button ( ) to turn off the product.Disconnect the power cord from the back of the product.

1. 
   
2. Gently pull any jammed paper out of the rollers in the back of the product.
3. Rotate the rollers upward to make sure that they move.
4. Clear any paper jammed paper from inside the duplexer.
   1. With the wheels facing toward you, unlock the duplexer by pulling back the gray levers on each end of the duplexer.
   2. Open the duplexer lid.
   3. Remove any paper from inside the duplexer.
   4. Close the duplexer lid.
   5. Lock the duplexer by pushing the gray levers up and forward until they snap into place.

1. Wipe the paper rollers with a lint-free cloth lightly moistened with distilled or bottled water. Rotate the rollers upward with your fingers to clean all the way around.
2. Allow the rollers to dry completely.
3. Reattach the duplexer to the back of the product. Gently push the duplexer forward until it snaps into place.
4. Reconnect the power cord to the back of the product.
5. Press the Power bsays have paper jam when there is no paper in the - c01345237.gifrc="/uploads/images/c01345237.gif" alt="c01345237.gif" class="h_mi" /> ) to turn on the product.
6. Load paper in the paper tray.
7. Try the print job again.
   • If the error message displays again, proceed to the next step.
   • If the pages print successfully, you do not need to continue troubleshooting.

1. 
   
2. Lift the cover of the ADF.
3. Lift the ADF mechanism.
4. Gently pull the paper out of the ADF mechanism.
5. Lower the ADF mechanism.
6. Close the ADF cover. Press down until the cover snaps into place.P

1. ull out the main input tray.
2. Slide the paper-width and paper-length guides to their outermost positions.Insert a stack of paper into the main input tray with the short edge forward and the print side down. Slide the stack forward until it stops.
3. 
   
4. Slide the paper-width and paper-length guides inward until they stop at the edges of the paper.
5. Push the main input tray back into the product.
6. Pull the output tray extender towards you, as far as it will go

1. ) to turn the product off.
2. Disconnect the power cord and the USB cable from the product.
3. Unplug the power cord from the wall outlet.
4. Reconnect the power cord and the USB cable to the product.
5. Plug the power cord back insays have paper jam when there is no paper in the - c01346625.gifutlet.
6. Press the Power button ( ) to turn the product on.