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Go the Norton website and find the MANUAL REMOVAL TOOL. This will remove most of Norton. I had to go through the process three times and then go through the Registry myself looking for still more Norton entries. Remove all of it for best results.
The only way to get a legitimate serial number for the Norton program is either from Norton themselves of an authorized reseller. As we are not affiliated with Norton we are unable to supply you with a serial number.
1.please got to the link and fill in the form and proceed to have a live chat session, URL http://www.symantec.com/techsupp/home_homeoffice/chat_form_cs.html.
once you are in to the chat with technician provide the serial number / order number. they will give you the product key
2. try using the URL https://www.findmyorder.com/servlet/SecureControllerServlet?Action=DisplayHomePage&SiteID=findmyor&Locale=en_US
this will give you complete information about your product. hope this helps
BACKUP,BACKUP,BACKUP....all data was probably lost when it crashed...as far as your Norton, contact them...they will have your subsciption on file and let you download...if you have the Norton disk, and hopefully you have the serial #, just reload and enter this long number when it asks you for it
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