I have a neptune MAH-1 washer, the door locked

Hi,

Problems with a washing machine not spinning or not draining are often interrelated..

If you are having a problem with your top load washer then check out thistip...

Washing Machine does not Pump or Spin


If you are having problems with your front load washing machine then checkoutthis tip...

Front Load Washing machine not draining and or not spinning


heatman101

Does sound like it's not balanced properly, or maybe it's set on drip dry instead of spin , basic solution i know but often the best lol ,

Is your door lock light on when machine is in use? I am having the same issue as you and I believe it is because my door is not locking during use.

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You can use Affresh to clean your front loader. Deposits of soap and other such things can be stuck around the inside tub of your washer. Try this product, it works great on all front loaders. Use very hot water with the Affresh pellet with no clothes and run the machine through a cycle. Also helps with any stagnant water smells. Put the Affresh pellet inside the machine, not in the soap dispenser.

You can give me a ‘very helpful’ rating for the free help, can't you. Thanks.

My washer is the same way. Did you fix it or find a solution?
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d5 is a door lock error code,more than likely a bad door latch it's an easy repair,here is a link to the Neptune repair manual this the Mah 3000 but they all come apart the same way the only real difference was in the control panel and the door latch in yours uses a solenoid to lock instead of a wax motor

http://www.applianceblog.com/manuals/MaytagNeptunenew.pdf

replace washer

Hi!

Is it pumping water? If not then pump is bad.
Is the door locking? If the door will not lock, the washer will not enter a spin mode. See if the lock light is lite on the console.

Check for continuity across the Door Lock, Spin Enable Switch when the switch actuator button is pressed in. If there is no continuity across the Door Lock, Spin Enable Switch, replace the Door Lock Switch Assembly.(Check for 120 vac across the Door Lock Wax Motor)

Please rate this solution and ask for further clarifications if needed.

Thanks
Rylee

The manual says that you should push the on/off button to turn off the machin. Wait for 2 minutes for the door to unlock. Then open the washer door.

Audioguy4

I am having the same problem, and have found that the door lock light is not on, and that the door lock does not seem to be working. This would keep the machine from spinning.
Is your door lock light on?