Every time the jam disappears after a series of cancel and restarts, it only prints one paper then the jam is back, and if there were papers on the tray it keeps on roling removing them through the output door.
Hello,
May i know the printer model # / name ( full ) to assist you better. ?
Step 1. Make sure there are no small pieces of paper left over from a previous jam. Open the top and with a flashlight, make sure there are no paper fragments, especially on the far left. Step 2: Turn the print around a remove the back cover and again, inspect for even a small piece of paper. If neither of these solve the problem, unplug the power, wait 60 secs, and plug it back in and turn it on. If still a problem, consult the printer diagnostic page at hp.com for intstructions on a hard reset and other possible causes.
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SOURCE: False Paper Jam Error
Make sure the paper tray guides are set against the paper more likely to be the back guide not pushing the paper to the front of the tray. If you have the guides set correctly then place one sheet of paper in the tray and blot some methylated spirits on the leading edge along the page width and close the tray and try printing something.
You will have a jam repeat process 3 or 4 times then open tray and remove paper. Where you soaked the spirits into the paper there should be a grubby mark where the feed roller has rubbed and cleaned. Wipe the tray dry and put fresh paper in then hopefully you will now be able to print. If you cannot then the likely thing is that the paper feed pickup spindle is broken and will need replacing.
Hope this helps you and please rate me
Thanks J
SOURCE: hp psc 1315 paper jam
Hi,
. Switch off the
printer and disconnect the power supply. Allow any residual charge
inside the all-in-one printer to dissipate before putting your hands or
any metal tools inside the chassis.
2. Pin down the exact
location of the jam. The 3 hot spots for a jam are before a sheet
completely leaves the paper tray, anywhere between the feed tray and
print carriage or between the print carriage and output tray.
3. Take off the front
paper tray if the sheet jammed while still in the front area of the
printer. If here, you should be able to see most of the paper.
4. Pull the sheet with
both hands and steady pressure. Do not tug as you might rip the paper,
leaving a piece deeper inside the machine.
5. Open the back panel to reach paper jammed between the feed-tray area and print carriage. Carefully remove the jammed paper.
6. Use the carriage
access door to get at a jam further inside the printer. You may need to
remove the print carriage to get to the jam.
7. Replace all parts and
return any access panels to their closed and locked positions. Plug
your printer back in and flip the power switch.
SOURCE: Printing problem with HP Laserjet P2015 printer
This can be an issue with one of the faulty sensor across the printer.
Please check if you are able to print from tray 1, e.g. a configuration page.
A config page can be printed by holding the Green Button and releasing it as soon as the Triangle light comes on. This would take approx 5 secs.
If the printer is able to print from tray 1, then it could be an issue with the tray 2 pickup sensor.
Check if the tray 2 pickup sensor ( a black plastic piece to the right of the tray 2 pickup roller) is moving freely (front and back), also check if tray 2 pickup roller is not able to rotate completely.
If the tray 2 sensor is not moving freely and of the pickup roller is rotating completely, then reseat the pickup roller.
Normal use with good media causes wear resulting in the need to periodically clean or replace the pickup roller. Additionally, the use of poor media might require more frequent replacement of the pickup roller. Replacing the pickup roller Complete the following to replace the pickup roller:
CAUTION: Failure to complete this procedure might damage the printer. Unplug the power cord from the printer, and allow the printer to cool.
Figure 1: Unplugging the power cord
2. Open the print cartridge door, and remove the print cartridge.
Figure 2: Removing the print cartridge
3. Remove the main input tray (Tray 2).
Figure 3: Removing the main input tray (tray 2)
4. Open the front automatic two-sided path door (HP LaserJet 1320 series printer only).
Figure 4: Opening automatic two-sided path door
5.Place the printer on the work surface with the front of the printer facing up.
Figure 5: Placement of printer
6. Pull the white tabs outward, and rotate the tabs up.
Figure 6: White tabs
7. Slide the right tab to the right, and leave the tab in this position throughout the procedure.
Figure 7: Right tab movement
8. Slide the pickup roller assembly to the right, and remove the left end cap.
Figure 8: Pickup roller assembly movement
9. Remove the pickup roller.
Figure 9: Pickup roller
10. Insert the left side of the new pickup roller into the left slot (1), and insert the right side (with notches in the shaft) into the right slot (2).
11. Rotate the shaft until the notches engage and the shaft clicks into place. 12.Place the end cap over the shaft on the left side, push the end cap to the right, and rotate the tab downward into position.
Figure 11: Pickup roller end cap
13.Push the right tab to the left, and rotate the tab downward into position. 14.Place the printer on the work surface with the top of the printer facing up. 15.Close the front automatic two-sided path door.
Figure 12: Closed automatic two-sided path door
16.Reinstall the print cartridge, and close the print cartridge door.
Figure 13: Print cartridge
17.Plug the printer in to turn it back on.
Figure 14: Power cord in
Cleaning the pickup roller
Perform the following to clean the pickup roller.
1.Remove the pickup roller as described in steps 1 through 9 of Replacing the pickup roller above.
2. Dab a lint-free cloth in water, and scrub the roller.
Figure 15: Scrubbing the roller
3. Using a dry, lint-free cloth, wipe the pickup roller to remove loosened dirt. Figure 16: Wiping the pickup roller
4. Allow the pickup roller to dry completely before you reinstall it in the printer (see steps 10 through 17 of Section with a task ).
Figure 17: Reinstalling the pickup roller
SOURCE: HP 4200 printer paper jam. No paper is jammed
check this out....when the printer reports the jam, open the paper tray very carefully and slowly.
Has the paper moved at all forward? Has it moved like 1/4 inch to 1/2 inch out of the tray?
If so, you probabaly need a torque limiter, no tools, $10 or so and a very very easy fix.
POBCM is very correct when he points out that the block/stop in the back of the tray moves when the tray is closed with too much force and this is the #1 cause most of the time.
You may see a "41.3" code displayed if the block is not up to the back of the paper and the paper is not all the way forward in the trays, and under the two metal clips at the front of the tray.
SOURCE: HP laserjet 5500dn paper jam at fuser
Hi,
I was able to fix my problem. On the left side of the fuser assembly there are two small plastic tabs or flags that move up & down. One is attached to the plastic rod/flap that you can see from the top of the fuser and moves when the paper comes out of the "chute". The other tab, which is below the first tab and moves when the paper has passed some point in the fuser, was broken off. I glued the tab back on and now the paper is ejected from the printer like it is suppose to.
I'm thinking that the broken tab was part of a page sensor flag that would tell the printer to stop rolling the fuser assembly when the paper was ejected. Without the flag, the sensor would disengage the fuser prematurely and stop ejecting the paper while the paper was still in the fuser.
Charlotte
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