Brother MFC-7340 All-In-One Laser Printer Logo
Posted on Mar 24, 2014
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Brother 7340 not sending or receiving faxes line busy

Our Brother MFC 7340 will not send or receive faxes. It always gives a report saying "Line Busy"

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  • ordburns Mar 24, 2014

    The fax machine make a light static crackle when connected to the phone line and dialing and sending. The fax is normally on a dedicated line but we have teated it on another line also with the same result. Will not send or receive.

  • jcoch8
    jcoch8 Apr 23, 2014

    To make sure there is nothing wrong with the telephone line,try plugging a phone into the line and see if calls can be made.If yes then the modem is the problem.you might find a used one on ebay.

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2 Answers

Joe Garcia

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  • Posted on Mar 24, 2014
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Sounds like the modem on your printer has failed depending on how old it is most likely it would be cheaper to buy a new printer

MrHandyman2

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  • Posted on Jan 20, 2016
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5 Related Answers

john archer

  • 186 Answers
  • Posted on Jul 10, 2007

SOURCE: I cannot send nor receive faxes.

Make sure the phone cord from the wall is plugged into the port marked"line" and not "phone".

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Anonymous

  • 832 Answers
  • Posted on Nov 02, 2007

SOURCE: Brother mfc-5840cn

press menu then start mono then 4 times arrow-up (Tel index). machine will be in maintenance mode. press 8 then 0 (zero) then press the start mono button until display shows error A1: xy. Press the right arrow (Speaker +) button. What error codes do you see? (Machine saves the last ten errors). plz post here again.
To leave the maintenance mode press 9 then 9.

Anonymous

  • 1 Answer
  • Posted on Nov 25, 2007

SOURCE: brother mfc 8440 "printing" problems

Hi
I recently had this problem - tested fuser and all sensors.
The fix is to reset the memory.
To do this, enter the Maintenance mode. Menu, * 2864
(enter the number quickly)
then type 01 ( zero one ), this will reset all memory including the user settings.
Finally type 99 to exit Maintenance mode.
The printer will restart and the error will be gone. Test out with copy and printer reports
Hoping this fixes your problem
Regards
Lindsay

Anonymous

  • 832 Answers
  • Posted on Jan 31, 2008

SOURCE: Fax does not receive or send

plz contact brother hotline of your country ( www.brother.com )because there are so many diffrent telephone standards which might affect a good working of the fax abillity.

Anonymous

  • 2 Answers
  • Posted on Jun 20, 2010

SOURCE: I have a Brother MFC-8460N and I can't send or

How can I downloading driver for canon laserbase mf5650 for System x64-based computer please?

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Related Questions:

0helpful
2answers

My Brother MFC7340 Fax Machine will not send faxes it has a busy signal always and a busy signal when someone tries to fax me.
Hi,
You need to reset the memory, since previously you have dialed some number, which is not able to connect. So restart the printer. Unplug the printer for 10 minutes and plug back the power to the printer.

Hope this helps.

Shane
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Apr 04, 2011 • Brother MFC-7340 All-In-One Laser Printer
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Brother (MFC-7340 FAX, Scan, Print) - Can send FAX...
Be sure to have a noise filter on the ADSL line so the line quality is good enough to send and receive faxes.
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May 20, 2010 • Brother MFC-7340 All-In-One Laser Printer
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Fax is always busy when sending, have the line into the phone line port and into the telephone jack, fax scans and dials and even redials but it never go through, prints out receipt that says busy/no...
Has it always done this, or did Fax once work? Sadly, Windows XP Fax has many shortcomings, not the least of which is that it won't work with many modems still in common use. Modem incompatibility is not apparent during installation or the initial setup. It only becomes apparent when you try to send or receive a fax. The Fax Service will dial or will answer an incoming fax but then fail with any of a number of unhelpful error messages such as "Line is busy," "There is no answer," or "Reception error." There will be nothing in Event Viewer to give a clue as to where the problem might lie.

These errors have been nearly impossible to track down. To do so requires enabling both PSS and debug logging of fax transmissions, both of which require fairly extensive registry changes. For the time being, the best advice is to attempt to use XP Fax only if you have a modem that is listed on the Windows XP Hardware Compatibility List and using the latest drivers.

Hope helps.
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May 09, 2010 • Brother MFC-5840CN All-In-One InkJet...
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1answer

When sending a fax I keep getting back a result "BUSY". I've tried a couple different numbers and always get the same thing. Faxes are coming in just fine.
The only thing that could stop you from sending a fax or not get a dial tone, would be the connection to the phone line. Make sure the telephone wire is plugged into the line jack and not ext jack of the machine, and should go straight to the wall, without splitters or extensions.

If you still cannot send a fax, try another wire or jack
Read full answer
Apr 05, 2010 • Brother MFC-7340 All-In-One Laser Printer
0helpful
1answer

4100e not always but some faxes seem to be going thru but then do not. The error is busy/no response. The company I am sending to says machine ok, has paper, only fax line and machine. Receiving other...
I would guess the other machine or possibly your machine is hooked to a DSL or some other DIGITAL phone line.
Read full answer
Jun 19, 2009 • Brother IntelliFAX 4100 Laser Fax
12helpful
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Using MagicJack for faxing; however, Brother MFC 290C is stating poor line condition - why? Also say's low ink Magenta - would that create this problem?
I had the same problem trying to send out faxes out using my Brother MFC 7340. I use a magic jack phone line. Page 106 of the user manual says if sending via VOIP phone line, you should press menu, then 2, 0, 1 to select "Basic (for VOIP) mode. Then press ok. Then press stop/exit. This cuts the modem speed down to 9600 bps and turns ECM off. Then retry to send the fax. I did that and can now send and receive faxes.
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Jun 06, 2009 • Brother MFC 420CN All-In-One InkJet...
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Every time I try to send a fax My verification report says Busy/no response my fax sending fails. I am using Brother MFC 240
Did you check the line for a proper dial tone?
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Dec 03, 2008 • Brother Multi-Function Center MFC-240C...
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Not connecting to fax out
Do you have a DSL or other digital phone line?
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Jul 10, 2008 • Brother IntelliFax-2820 Laser Fax
0helpful
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Fax does not receive or send
plz contact brother hotline of your country ( www.brother.com )because there are so many diffrent telephone standards which might affect a good working of the fax abillity.
Read full answer
Jan 31, 2008 • Brother MFC 420CN All-In-One InkJet...
0helpful
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We can't send or received faxes
Just a suggestion. This effect can happen if you have plugged the line cord into the tel jack instead of line jack.
Read full answer
Oct 30, 2007 • Brother IntelliFAX 2800 Laser Fax
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My Brother MFC7340 Fax Machine will not send faxes it has a busy signal always and a busy signal when someone tries to fax me.

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