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Frequently power down

Powers down frequently

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Printer Help & Support

Brother Master 783 Answers
Posted on Mar 24, 2014

Printer Help & Support

Brother Master

Joined: Aug 17, 2012

Answers

783

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1. Power off the printer and computer and then disconnect the interface cable.

2. Power the computer back on.

3. Once the computer has booted, power the Brother machine back on.

- If the computer still reboots, restarts, shuts down, or enters hibernation mode, this problem is related to the power source for the Brother machine and computer. Continue to the next step.

4. If the Brother machine and computer are plugged into the same surge protector, uninterruptible power supply, or power backup device, power everything off.

5. Unplug the Brother machine power cord from the power device.

6. Plug the Brother machine power cord directly into a wall outlet or a different surge protector strip. You may need to use the reset button on the power device.

7. Power the Brother machine and computer back on.

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You may need to scroll through to the one I found. Hope this help :D

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