Had the battery changed, it says hold on the digital and cant get anything to change. it is frozen

That watch might take two batteries when it's open there should be a big battery which is a lithium but under it will be a silver oxide batter that needs to be replaced if there is not then the analog has to be lubricated and spun out the worst case senerial is u will have to replace the movement remember all was change ur batteries asap when the go dead. Digital batteries always last longer than the analog batts do

Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/gerald_b9936683ef6d97c6

you will need to press the reset or a/c button located usually near the battery well with a pin and a magnifying glass

press and hold the lower right button, the digits blinks(blinking means changeable) use the "mode"/the lower left button to choose what digits are you going to change. the upper right button is use for adjusting. if your done just press the lower right button. i hope i had been helped you

Some watches have a "reset" button or combination of buttons that must be pushed to clear all the electronic registries on the watch's little computer after you replace the battery. You might try taking off the watch back and seeing if your watch has this requirement. Even then, it's not always a perfect solution. Last week, I replaced the battery in a watch that had been dead for some time. The watch appeared to come alive again when I put the new battery in, but when I pushed the reset pin (on this movement, it was on the watch movement itself, next to the battery), the entire watch went dead. Nothing I did would wake it up. I removed the battery, waited 30 seconds, then re-inserted the battery. Problem solved; the watch powered up, and I was able to set the time and access all functions again.
On some digital watches from the 1980s, after replacing the batteries, you were supposed to push and hold all the external buttons for a few seconds to reset the watch. I don't think manufacturers still make watches that respond to this, but it is easier to try than taking off the back and re-installing the battery.

You have to check if the digital part has separate battery. It is quite common to have two batteries in one watch - one for each movement. If this is the case, replace battery. If there is only one battery for the whole watch, you will need watchmakers help to rectify the fault.

Did you try pressing the buttons on the side top bottom top

mcdevito75 here, You should be able to get some help online at citizenwatchserv.com in the meantime you can try to press and hold in the MODE button, press and hold it in for a couple of seconds. Also< IO wouldn"t be surprised if the battery has to come out and installed again, same new battery just simply have it taken out and put back in, maybe some sort of re-set. Check out the website, don"t do anything till then.

pulse reader will not work after battery change

HI dyer_christi

Most of these watches hold there memory whilst the batteries is still in. Unfortunately the best thing to do is to remove the battery and reset all data! I know this means you loose the hard work you have done, but I do not know of any other solution? Are you capable of changing the battery or would you like some help? I can provide additional assistance with this if you'd like. You need a small philips head screwdriver, some small tweezers and a clean bench with a few mins (say 30). if you'd like I'll help you through

Love my watch, Was placing it on wrist, time correct, pressed button to test pulse and everything went blank. Pressed reset button, with no effect. It has a high pitched whine when placed at ear.
Does this mean I need a new battery, and where is that done, so I don't mess it up.
Appreciate any help as I don't have the instruction book either,
Scotty