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Downloading software does no good if you can't install it without the cd-rom part number. The part numbers are model specific, it's what tells the downloaded files which drivers to install. Pain in the !@#%. I will never buy Sony again just for the lack of tech support.
With the firewire cable, you can use Windows Movie Maker to download videos from practically any digital camera with firewire connection (Sony called i.Link).
Required Software CD for DCR-HC21 is available in Sony Accessories Store under following part number for $30 251535001 ....
HANDYCAM APPLICATION SOFTWARE Click above link to order it online. Thanks.
I bought my DCR-SR40 used (just camera) and I have the same problem. Downloaded the instruction manual from sony and discovered the only way to connect to a computer is through the
Sony Camcorder Docking Station #DCRA-C162 and a Special USB Cable!
part number is 2-666-755-01 . I don't know why it is soooooo difficult for people to just give it up. I too was looking and finally found my disk. enjoy the number. This is for my DCR-HC26 but should work I think.
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